MyDiabetesReviews of mydiabetes.health

3.91,564 reviews
Personal Care

MyDiabetes

About MyDiabetes

A personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!

MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: mydiabetes.health
Website: mydiabetes.health
Category: Personal Care
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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MyDiabetes reviews

1,564 approved reviews, newest moderated first

Derrick M.
Apr 5, 2025
Thanks I appreciate the help
Thanks I appreciate the help
Response from MyDiabetesApr 6, 2025
You are welcome Derrick.
Lisa B.
Apr 5, 2025
Very Bad
Very Bad. I signed up for 3 months & then the site said 1 month is recommended. I sent an email to cancel the 3 months & switch to the 1 month...No response at All. When I signed up & attempted to manually input my information**They used (Google Pay). I do Not have Google Pay. In their customer support they said Google has to issue the refund? This kinda thing is getting out of hand. This site & Google are Scamming. This kinda stuff is deadly dangerous the way things are now in our society. I'm giving our current Administration, Ftc, CFPB et al this case. ****This is a Breach!
Response from MyDiabetesApr 7, 2025
We're truly sorry to hear about your experience and frustration. If you purchased your subscription via the Google Play store, you'll need to contact them directly. If you purchased the MyDiabetes app directly from our website, please, reach out to us at [email protected] and we'll assist you with your inquiry.
Marcia
Apr 4, 2025
Dont
Dont. Ask me just when I started. I paid with PayPal and then you offer for free.
Response from MyDiabetesApr 4, 2025
Dear Marcia, we do not advertise or provide free meal plans, but we do offer a free trial.
Cynthia T.
Apr 4, 2025
The meals were quick and easy to…
The meals were quick and easy to prepare, lots of variety to choose from, however measuring some amounts were challenging, like spaghettis. Initially I did not have most of the ingredients, as I ate a different way, so was a little expensive.
Response from MyDiabetesApr 4, 2025
Thank you for your valuable feedback! We’re glad to hear you enjoyed the variety and ease of the meals. We understand that measuring certain ingredients can be tricky and that starting with new ingredients can be an investment. We’re always looking to improve, so we’ll definitely take this into consideration for future updates. If you ever need help with substitutions or adjustments, feel free to reach out – we’re here to help!
Lynn F.
Apr 4, 2025
Easy to do quickly
Easy to do quickly
Response from MyDiabetesApr 4, 2025
Thank you for your feedback! We're glad to hear it was quick and easy for you!
Ethan R.
Apr 4, 2025
The recipes are easy to follow and…
The recipes are easy to follow and quite tasty It has helped me to lower my sugar and stabilise my sugar as well as lose some weight
Response from MyDiabetesApr 4, 2025
Thank you for your wonderful review! We're thrilled to hear that the recipes are easy to follow and have helped with both your blood sugar and weight management. Keep up the great work!
Bernard F.
Apr 3, 2025
C’est une arnaque
C’est une arnaque, vous n’avez aucune notification avant le renouvellement automatique et le débit de Euro 61,- Cette manière de procéder est inadmissible. J’ai demandé 5 minutes après le débit de ma carte l’annulation de la transaction par MyDiabetes qui a refusé. Inadmissible …
Response from MyDiabetesApr 4, 2025
Nous sommes désolés d'apprendre que vous avez eu une mauvaise expérience. Nous comprenons votre frustration et nous nous excusons pour la gêne occasionnée. Pour résoudre cette situation, nous vous encourageons à contacter notre service client directement à l'adresse e-mail suivante : [email protected]. Nous ferons de notre mieux pour examiner votre demande et trouver une solution appropriée. Merci de votre compréhension.
tim S.
Apr 3, 2025
Clear and helpful
Clear and helpful
Response from MyDiabetesApr 4, 2025
Thank you for your feedback! We're glad you found it clear and helpful!

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