MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Holly T.
Offered some follow-up materials, supplements and supports all aim at your success.
Response from MyDiabetesAug 27, 2026
Hello Holly, Thank you for your positive feedback! We’re glad you appreciate the additional materials and support options available to help you stay on track. We hope you find them useful as you continue with the program. 💙 Best regards, MyDiabetes Team
Cass
The site was mostly easy to use but not keen on trying to sell more
Response from MyDiabetesAug 27, 2026
Hello Cass, Thank you for your feedback! We’re glad you found the site mostly easy to use, though we’re sorry the additional offers affected your experience. We understand that you’d prefer a more straightforward journey focused on the core service, and we appreciate you sharing this feedback with us. 🙏 Best regards, MyDiabetes Team
Robert B.
Easy to do, but too many offers afterwards ,none of which I wanted
Response from MyDiabetesAug 27, 2026
Hello Robert, Thank you for your honest feedback! We’re glad you found the process easy to complete, but we’re sorry the additional offers felt excessive and weren’t relevant to what you wanted. We understand that a simpler experience focused on the core program would be preferable, and we’ll share your feedback with our team. 😊 Best regards, MyDiabetes Team
SUSAN
It appears easy
Response from MyDiabetesAug 26, 2026
Hey Susan, Thank you for sharing your feedback! We’re glad to hear that MyDiabetes feels easy and user-friendly to navigate. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
MicheleFitzgerald
Good for logging meals
Response from MyDiabetesAug 25, 2026
Hello Michele, Thank you for your feedback! We’re glad to hear you’re finding MyDiabetes useful for logging your meals and keeping track of your daily routine. We appreciate your support and hope the app continues to make tracking easier. 💙 Best regards, MyDiabetes Team
Shanda J.
website easy to navigate but too many pop up offers. Makes it annoying and questionably trust worthy.
Response from MyDiabetesAug 25, 2026
Hey Shanda, Thank you for your feedback and for highlighting that our website is easy to navigate. We’re sorry the pop-up offers made your experience feel annoying and raised concerns about trust, and we’ll consider this feedback to improve your experience. 😊 Best regards, MyDiabetes Team
Jungle Bass T.
Does not fuction as advertised, 100% does not create a shopping list or meal plan, just gives you options to choose from and create yourself. I am not a dietitian or nutritionist that is why I payed for the app..... but as I stated it was just a ploy to get my money... look up the contact info, this place goes out of its way to stay hard to contact. Being based out of Lithuania I'm not terribly surprised its predatory as plenty of scams and fraudulent stuff comes out of that country. I CURRENTLY HAVE PREMIUM AND IT DOES NOT FUNCTION AS ADVERTISED, I have multiple emails stating that "MY PERSONALIZED MEAL PLAN" is ready and that is 100% not the case..... its just a ploy to get you to sign up....
Response from MyDiabetesAug 24, 2026
Hello there, We’re sorry to hear that the meal-planning and grocery-list features did not meet your expectations. MyDiabetes Premium is designed to provide personalized meal plans with recipe suggestions, rather than requiring users to build everything entirely from scratch. The available meal plans include daily meal options, recipes with ingredients and preparation instructions, and the ability to swap suggested meals when needed. We also understand your frustration if the features you saw in the app did not work as expected. We’d like to look into your specific account and determine whether there was a technical issue or whether something was unclear about how the meal plan and grocery-list features work. Please contact us at [email protected], mention this Trustpilot review, and include the email address associated with your account. If possible, send screenshots showing what you see when trying to access the meal plan or shopping list. This will help our team investigate and assist you more effectively. Best regards, MyDiabetes Team
Edward J.
The explanation of each add on was better than the other ones I have read.
Response from MyDiabetesAug 24, 2026
Hey Edward, Thank you for your kind feedback! We’re glad to hear that our explanations for each add-on were clear and more helpful than others you’ve come across. 😊 Best regards, MyDiabetes Team