MyClean Cleaning ServicesReviews of myclean.com

Response from MyClean Cleaning ServicesJun 2, 2017

Hi Yasser, Thanks for your thoughtful feedback. Jolie is great and will do a great job for you. Your satisfaction is our #1 goal, and we want to give you a 5 star experience. Please let me know how we can get there!

Response from MyClean Cleaning ServicesJun 1, 2017

Hi Alexander, Thanks for your thoughtful feedback. I am glad that you are happy with Chanmatee. She is great. In terms of price, I wanted to remind you that we offer discounts for increased frequency and off-peak/flexible start time. Please go to our website or reach out to me here if you'd like more information. You can also get $50 for every friend you refer. If you'd like more information on this feature, please let me know. Your satisfaction is our #1 goal, and we want to give you a 5 star experience. Please respond here or email me at [email protected] to discuss how we can get there!

Response from MyClean Cleaning ServicesJun 1, 2017

Hi Ian, Thanks for responding to our survey. We want our service to be convenient and thorough. Our customer service staff is always available to help make sure that we tailor our service to your needs. I see that our COO has reached out to discuss how we can do this. If there is anything I can do for you, please reply here or email me at [email protected]. I look forward to hearing from you. Mike

Response from MyClean Cleaning ServicesMay 31, 2017

Hi Doretta, Thanks for your thoughtful feedback. If you ever feel you don't get full value from a clean, please know that we offer a Great Clean Guarantee, and that we can send a cleaner back to address any areas in which we fell short. Gail is great and will continue to do a great job for you. Your satisfaction is our #1 goal, and we want to give you a 5 star experience. Please respond here or email me at [email protected] to discuss how we can get there!

Response from MyClean Cleaning ServicesMay 31, 2017

Thanks for responding to our survey. I see that your dealings with "corporate" were not ideal. I know that Michelle changed her availability and we had to find a new day and time for your cleans. In reviewing our correspondence, that seemed to happen smoothly. Please know that I am here to handle any concerns you have now or in the future. I want to get you the 5 star experience you deserve. Please tell me how we can get there.