MyClean Cleaning ServicesReviews of myclean.com

I have been very happy with Myclean. My regular cleaner (Victoria) is a lovely, conscientious person. Communication with the Chicago office (Ross) has been efficient and good: all in all, very satisfied!

I have a long history with MyClean Chicago now, and I honestly would feel safe and comfortable recommending them to anyone who wants a trustworthy company to do a great job cleaning your home. This company is receptive to questions and changes, and are active and helpful in both their response time and in getting things resolved. MyClean cared to work with me until I found a cleaner that I love (and I LOVE the cleaner I have now) and now I just look forward to someone showing up and doing a stupendous job.

First cleans were wonderful but quality and thoroughness decreased over time. I keep them because it's an adequate job, but mainly because the process for scheduling online is REALLY easy and it's too hard to find and schedule new cleaners.

The price is too high for the quality of service. I have been a customer of MyClean for years, mostly due to lack of time to test out a better service, but my monthly cleanings are consistently just average. A few cleaners have been better than others, and over the years I've had a few serious issues with some cleaners, and to their credit MyClean has tried to remedy the situation each time I've had an issue. But the bottom line is that $94.72 (plus tip) is exorbitantly high for the quality of cleaning. Usually the cleaning is superficial at best, and for that price I'd expect a pretty deep cleaning.

I love the folks at myclean! They are professional, courteous but most of all responsive!

Often times I find dust under/around furniture after cleanings. Otherwise I am very happy with my clean.

After a shaky start more than two years ago, MyClean has improved its act enormously, IMO. The cleaners are consistently very professional, and only need minimal instructions. The customer service operators are very courteous, and prompt in meeting requests. I thoroughly recommend this company.

So far, haven't had a perfect clean after 5 months. Nearly there with my first cleaner, but then she left MyClean. Second cleaner didn't mop floors (I know because dirty mop pad was not nearly as dirty as when I mop, so I mopped with the pad she left to see if it picked anything up, and it was as if the floors were untouched). I keep the house usually very clean, so bi-weekly clean is usually a maintenance clean and extra elbow grease for the tough-to-do-daily chores, but I find those things go undone even after I specifically request them (along baseboards dusted, 2 air vents vacuumed).