Jill
Trisha Lee has been amazing
Trisha Lee has been amazing. She is very thorough and cares about what she does.

MyClean Cleaning Services is listed under Cleaning Service Providers in New York, New York.
MyClean Cleaning Services (myclean.com) has 149 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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149 approved reviews, newest moderated first
Jill
Trisha Lee has been amazing. She is very thorough and cares about what she does.
Brad
I've been using myclean for years and previously I've had great experiences, but I've cancelled my service going forward because of three bad experiences in a row. The cleaner who had been coming to my apartment regularly left myclean, and it appears they have not done a good job of training new staff. First, a cleaner damaged my rug and left my bathroom a mess by knocking down my shower caddy and shower curtain rod. The next appointment we had to cancel because the cleaner was over 30 minutes late. I gave them one more try and the cleaner did significant damage to my floor by pushing or dragging my couch. I'm waiting to hear back if they will do anything to help me repair the damage. Sad that I need to find a new cleaning company.
Response from MyClean Cleaning ServicesApr 20, 2017
Hi Brad, Thanks for responding to our survey. I am sorry we have not found a good fit for you since your previous cleaner left MyClean. Both your previous cleaners have been with us for several years. It appears that their mistakes were mistakes of effort (i.e., dragging a couch). I apologize. I see that our COO Kenny has reached out to make sure the damage issue is addressed in a timely and professional manner. I would love the opportunity to hand-pick a cleaner for you and make sure we get your regular cleaning back on track. As noted, you've been with us for several years. We have many great cleaners, and we want to do all we can to find someone who is a better fit than your last cleaners. Please respond here or email me at [email protected] so we can make sure to address your concerns. Thank You. Mike
Nina
Our MyClean helper Lauren is really great. Thorough, always willing to go the extra mile, good humored with us and our dogs. Whenever there have been logistical or other issues with the service, management is responsive, attentive and addresses our needs. We are satisfied and loyal customers.
Elizabeth
Great job again. Pam is reliably great.
Shannon
Always easy to book and get in touch. If there is ever a scheduling issue, we are notified immediately and given options. Our cleaner, Victoria is the absolute best and we love her. She does amazing work and is delight. Best experience we've had with a cleaning service in Chicago.
Carol
Most cleaning ladies / gentlemen that cleaned our apartment have done a fantastic job. Only wish the price is a bit cheaper and there is a way to follow the favorite cleaning person's schedule automatically rather than having to double check each time.
Response from MyClean Cleaning ServicesApr 19, 2017
Hi Carol, Thanks for your thoughtful feedback. With regard to pricing, we offer discounts for flexible scheduling. I see that you leave your key with a doorman. If you are flexible between 9am and 4pm, you will be eligible for additional discounts. With regard to your requested cleaner, me and my staff are happy to work with you to find a day and time that works for your favorite cleaner. I see that you've had your regular cleaner for several cleans (though we have not heard that you specifically request her). Your satisfaction is our #1 goal, and we want to give you a 5 star experience, Please email me at [email protected] to discuss the issues above so we can get you there!
Emily
the girl that does my clean does the BEST job.
GM
I went through several other cleaning services before a friend recommended Myclean and I've been with them ever since. Their staff is courteous and customer service is professional and hassle free. My apartment is sparkly clean every month! That's the best part!