MyClean Cleaning ServicesMyClean Cleaning Services is listed under Cleaning Service Providers in New York, New York.
MyClean Cleaning Services (myclean.com) has 149 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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149 approved reviews, newest moderated first
Julee C.
My Clean has been my lifeline through My Sickness with Lupus. Not just great Cleaners..a Great Company. I would highly recommend My Clean to anyone. So Efficient, Kind, And Professional. 7 yrs. Of Great Help! ...Julee Cruise
David
It has been very reliable! 5 stars
Stacy
The thing with MyClean is, if you can find a good reliable cleaner, you're in good shape. Right now I have one of those, Brenda. But i had to go through a bunch.
Response from MyClean Cleaning ServicesMay 11, 2017
Hi Stacy, Thanks for your thoughtful feedback. Long-time no speak. Your satisfaction is our #1 goal, and we want to give you a 5 star experience. Brenda is great and will continue to do a great job for you. As you know, if we ever fall short, we guarantee satisfaction. Please respond here or email me at [email protected] to discuss how we can get there!
Jeffrey
Easy to cancel. Flexible. Easy to book. Mostly quality cleanings. Friendly cleaners.
Response from MyClean Cleaning ServicesMay 11, 2017
Hi Jeff, Thanks for your thoughtful feedback. Your satisfaction is our #1 goal, and we want to give you a 5 star experience, Please respond here or email me at [email protected] to discuss how we can get there! If you'd rather speak, please let me know a good time to call.
Will
My schedule varies, so it’s hard to schedule the same MyCleaner every time. But I’ve worked with the same 3 or 4 over the past couple years, and they’ve all done an excellent job. My favorite cleaner is Latasha, just because she’s a super enthusiastic type of person, but that is not to say that the other ladies are not. Like I said, an excellent job every time. The nice thing about a service like MyClean is that it stands by its work and offers someone like me the flexibility I need to manage my home on my crazy schedule.
Craig
Great clean, easy to sign up, worth the money.
Swati
Excellent service, very happy!
Circle in a S.
Cleaners have very specific tasks that they know they must do and that's what they do - nothing more, nothing less. I sometimes have to remind a cleaner of task previously agreed upon. Cleaners are given a minimal time allowance by their agency to complete their cleaning. Price for cleaning is fair. Cleaners are generally in their 30's-40's.
Response from MyClean Cleaning ServicesApr 24, 2017
Good evening, Thanks for responding to our survey. Our cleaners do work off a checklist. They are given an estimated cleaning budget which we have found is sufficient for apartments of a particular size. If you've found that the budget is insufficient, or that tasks are being consistently overlooked, please let me know so we can work on a solution. I see that you may have had to remind a previous cleaner about overlooked tasks. This may have been because of an oversight by your previous cleaner (as the notes made clear you had requested some extra services). We apologize. I am glad to see our COO has reached out to schedule a call and get us on track. If there is anything I can do, please respond here or email me at [email protected]. Thank you. Mike