MXrouteReviews of mxroute.com

Fantastic company, excellent service! And their Black Friday deals are just incredible!

You really do get what you pay for. I was a fool for buying budget email hosting for my business, I should have known better. Long story short, for the second time in two months my outbound mail stops working for no reason. First time solved in an acceptable time after 12 hours of no email, second time I didn't even get a reply to my support ticket for over a day. So I opened the old ticket that had the same issue a month earlier, with the hopes it would get their attention better as i needed my email urgently. I was waiting for a few hours till 1 am and finally just went to bed, when I woke up I learned my account was cancelled because I opened two tickets! This is mind blowing!?!?! How can they just destroy someones business for the day like that without any fair warning! It's my fault in the end though for trusting some random guy with my email. I should have known better and paid a little more for the security that a real company offers with it. Not some 1 man show that can do what he wants at will when he's having a bad day... Anyhow, I hope my experience helps someone from making the same mistake I did. If you rely on email for business just pay a few more bucks and go with a big name like Rackspace, Zoho, Fastmail, Gsuite, etc. EDIT: In response to MXROUTE staff below: I didn't "flood" your system, I simply opened two tickets, one of which was linked to an old ticket with a similar issue, with the hopes I would get support faster as I was out of email for way too long as a business. If two emails is "flooding" you could have said so and I wouldn't have done it again. Instead, you took it personally for whatever reason and just canceled my email without warning, and with no access at all to it. Your comment about taking away from other customers is a pretty far stretch. If me opening two emails equals that then you got far more issues than me opening 2 emails... Esp considering all the time you took to respond afterwards in Reddit and here... Yeah, your customers must be suffering pretty bad.

This is a great company. I used mxroute, and it works extremely well, it just didn't work for a very specific use case for me (which I'm pretty sure noone else will have). They helped me to get the best out of the service. Just a very good, genuine company, that was a pleasure doing business with.

Outstanding service and good pricing! I really recommend them, VERY helpful support, I had some issues getting it going as my welcome email did not have name servers listed, they helped out and now I have it up and running just fine, no hiccups at all :) As my company grows I will do more business with them for sure. LOVE the annual pay ability and unlimited email accounts.

Being a customer at MXroute for almost a month and couldn't be more satisfied. Very cheap E-Mail hosting - even more options than other, way more expensive, providers have! Best E-Mail-Hoster I know so far!