MXrouteReviews of mxroute.com

These guys are so funny when it comes to Refund. I got their Black Friday offer back in 2020. Everything works fine. I have not been using it since past two years. This year, I got charged and requested them a refund. First they said, "Cancelled services can't be Refunded" as clearly mentioned in their Policy "We do not refund cancelled contracts" mxroute .com /policy .html So that means, my service should be Active in order to get a Refund. And yes, that's because Active service is charged and eligible for a Refund. How a Cancelled service be charged and eligible for a Refund. Now comes the funny thing. When I get charged, requested a refund, they said they can't refund a Mid-term contract. Just waooo!!! After back and forth via ticket, I used a bad word with ****, and mentioned---I get that, scammers won't refund, I am donating the charged amount to poor people at MXRoute. The next, blocked my account. Here's their last reply: --- Hello, Then you should have cancelled the service a year or more ago. Not to worry, you have just found your way to the exit. Your service is terminated for a ToS violation. Specifically: > Being rude or threatening (including threat of chargeback / payment dispute) will result in immediate account termination. Kind regards, Albert Lento MXroute Support --- I was rude, yes, because of their behavior and yes, they were rude too. "threatening (including threat of chargeback / payment dispute" - This, I didn't say a word. So yeah, now they are lier too besides scammers. How fun!!!

Email Service Review Uptime & Technical Performance The service maintains approximately 99.9% uptime, which I consistently monitor through server logs. Major Issues with Email Blocking Frequent legitimate email blocking: The admins regularly block legitimate emails both incoming and outgoing, including messages from: Banks Major companies Important business contacts When you discover these blocks, the support team is unprofessional and makes you feel like an idiot, even though they were the ones who arbitrarily decided to ban or block important communications. Poor Customer Support This isn't a one-time occurrence - it happens constantly. The support staff is: Rude and unprofessional Poor at reading comprehension Quick to tell customers to "f*** off" instead of admitting system issues I plan to return after moving services to post the actual support logs as evidence. Account Deletion Without Warning Reading other reviews confirms they will delete your account without warning. If you don't believe this, join their Discord - you won't have to search far to see ongoing issues. Overly Aggressive Spam Filtering Their spam filters are extremely aggressive, blocking legitimate emails including: Doctor appointment confirmations Bank communications Important business correspondence This has cost me thousands of dollars, and I suspect the true impact is much worse since their policy seems to be "delete first, hope for the best, and hope customers don't notice." Financial Impact & Warning The blocked emails have caused significant financial damage. I don't even know the full extent because legitimate emails are being deleted without notification. Warning: If your email matters for business or important communications, stay away from this service. Personal Use Consideration This service might work for personal email, but be aware of the aggressive spam filtering that blocks legitimate messages. Final Note I'm reluctant to post this review because it may hurt me personally and financially, but I feel obligated to warn potential customers. To the admin: Do not remove my account or delete my emails. We have not violated any Terms of Service.