MXrouteReviews of mxroute.com

I can't wait to see the response to this review. I received a notification that a help ticket was opened by my username. Ticket stated an account was compromised and had been suspended. It asked for a plan for resolution before being unsuspended. I opened a ticket as I was initially skeptical as it was posted using my username. Response to my ticket was a magical fairy flew into his office and told him and why was that my primary concern. The ticket stated we do require that you respond to us and detail your plans for resolving this and clearly I didn't not understand it so his trust in me plummeted and asked me to find and IT professional to hand my computer to. I guess what I needed to tell them was I was going to change my password so they would unsuspend my account so I could change my password....? One of the founders decided I was wasting time and abused the help desk system. My account was banned and deleted, no refund no data. Okay then. I'm happy to provide screen shots of the entire support discussion to anyone thinking of using their services. Best of luck to anyone who gets involved with this company.

Never really have to think about it. The service mainly just works, which is all I can ask for. And when it doesn't, the owner is very responsive and takes care of it quickly, even if he's not sure if it's his problem in the first place Very happy with my service I picked up on Black Friday a few years ago. Being able to have emails for multiple of my domains for one low price is great.

Context and Past Provider information: I had been using Zoho Mail on the free tier for three years with five domains, four of which were forwarding to the one. I needed to forward emails to a specific Gmail address, but Gmail would not accept them at all. Fortunately, the emails were too important to not be able to send, and the recipient had an address other than Gmail. And on top of that experience the lock in to using Zohos specific applications and them locking down stuff like IMAP which prevent fast and easy backups/transfers of email inboxes shaped my experience. Acton taken: After that experience, I started looking for an email provider that is knowledgeable, transparent, helpful, honest and truly cares about email deliverability and their mail reputations. And so far I have no regrets paying and being a customer with them delivering on everything I was expecting and more. It took a good evening to set up all five domains with these guys, but I do not regret it. Very easy to setup multiple domains after you do the first and know where to go and what needs to be done. Easy to get live chat with the owner on discord and via their ticketing system. They take suggestions seriously. They are honest when you ask them something they do not know(was something outside of providing emails).

I found MXroute when looking for alternatives after the latest (of many) Google Suite price increases. Did some looking over several days, and even popped into the Discord sever to ask a clarifying question. Albertlento was fantastic, and helped me out right away, as well as Jarland popping in to say hello too. Setup was straightforward, as long as you follow the directions in the welcome email, and I had no trouble at all migrating ~3,000 messages in the first domain + account I set up. Let me be very upfront: If you're looking for someplace to mass message unsolicited emails (aka SPAM), don't waste your time. Your account won't last, if you even make it to the point of sign-up). If you're looking for a straight-forward, easy to use, fully functional email setup with a price that won't break the bank, then this is the one!

I've been testing MXRoute for a few days. It is super solid with lots of help online. I got it working great on macOS (via Outlook and Thunderbird clients) and ios (mac Mail app). Zero problems! Super easy. Best part is that I am using a domain I'd never used with a mail service before and none of the emails sent from this account have landed in any spam folders. Nice. I cannot address any downtime having not used it long, but other commenters seem to show it's got great uptime stats (I've had some downtime with all the big players over the years). Setup could be a challenge for folks are not used to updating DNS records and doing this sort of configuration. But the tutorials there if you look.

Recently switched to MXroute and it's been impressive. Their lifetime promotion is ideal for tech enthusiasts, covering all the essentials. The setup process was smooth, with straightforward guides, and everything worked seamlessly from the start – no hassle. I highly recommend MXroute for its dependable, no-nonsense email hosting.

I purchased a lifetime membership without doing much research, because I read a lot of glowing reviews about this company. Turns out I was completely under-equipped for this purchase, and had no idea what I was getting myself into. (If you don't know what a DNS is, don't be like me - this is probably not the service for you.) But alas, I am me, so there I was, floundering. I decided to give up, and emailed support to let them know as much. What followed was the most beautiful customer service experience I've ever had. Albert Lento led me on a 4 hour long journey (back and forth emails), from NOTHING, to being fully set up. And not just able to send and receive emails, but passing all the credential/authentication/security-type tests that I don't understand.. He was a total professional and could have been forgiven for being just a bit impatient, or wry, with me - BUT HE WASN'T, not even a little bit! I don't really "belong" here in the strictest sense of the word, because I have no idea what I am doing and it is definitely more of an intermediate proficiency/DIY level sevice- and I am not even a novice - but Albert made it happen for me and I am eternally grateful. Now that I'm up and running, it's practically foolproof. Also - in restrospect, they have a really nice tutorial where they lead the novice through the steps - and it did get me most of the way there. So if you have an adventurous spirit, take the leap, don't be too intimidated. Just be ready to be a little humbled, but also learn a bunch. Thank you Albert and MX Route jojo

I was using regular webhosting email for years, but as the name says - it's a hosting provider, not an email provider. A friend suggested I get future domains from cloudflare and sign up with mxroute for my emails. While I only have a basic knowledge of DNS and mail servers, I was able to set up everything I needed within a few minutes. I love all the logging functionalities mxroute has to offer - it's clearly made for admins who have to troubleshoot every once in a while.