MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing8,133 approved reviews, newest moderated first
Roi M.
These are the 2nd pair of prescription glasses I have purchased from this company! These frames are so incredibly cute and stylish. They are comfortable plastic frames. I especially loved how you could try on the frames right there using your computer.
Gold R.
I wasn't sure what to expect. This was my first time ordering glasses online, great quality. I have the blue light protection and slight prescription. I did have trouble trying to track my order once it was shipped, but overall, it was a great experience.
Jennifer B.
Do not order progressives from this company. They advertise 3 for $119. I got three pair of glasses. The frames seemed like great quality but we could not see out of the lenses AT ALL. They advertise 100% refund/guarantee against manufacturing or workmanship issues. I took the glasses to a professional and I would have to lift the glasses and move them to the side to see out of the bifocal part of the lens. This company refused to replace all three pair. They said I chose frames too large. This is not my first time ordering online and I’ve never had a problem before. They offered to replace one pair but would do nothing else at all even if that pair didn’t work. They didn’t want the three pair back at this time. I chose a smaller frame for my husband just to try to get one good pair and they are okay but he can not see close up to read his phone!!! Do not think PayPal will help you either because the vendor will then offer a full refund if you ship the three pair with a tracking number back. That shipping was $60 alone. Do not use this company, MUUKALOPTICAL.
Response from MuukalOpticalJul 8, 2024
We are very sorry, but we have checked the entire order and the remade black glasses were made for you, not your husband. Is this a misunderstanding??
Deanna M.
Absolutely loved the quick shipping process as well as the affordability coupled with incredible quality. You really can’t beat it. Im so excited to get more 🥹
sms
I ordered 2 pairs of progressive glasses. I could not read out of either. I took my glasses to my eye doctor, they checked the prescriptions... on one pair, the increasing prescriptions went at an angle instead of being straight across. The other pair, the progressive started higher on one lense than the other. After going back and forth with the company over several emails, they agreed to remake one pair... not the second. My "new" glasses came in yesterday... distance vision is great, still can't read well out of them. BTW, I also ordered a pair of glasses with the same prescription, I received those and they are just fine! No problems with vision - near, far, or in between. They didn't even try to remake the second pair. Would not recommend this company.
Response from MuukalOpticalJul 3, 2024
We are very sorry, we will send inspection reports for all the remade glasses. If they still do not work, as we have clarified before, it is not a prescription error, but rather the size of the frame is not suitable or for other reasons. We apologize again
Toni T.
You were awesome to communicate with. You glasses are very high quality, I can see very good out of the lenses, and the frames are so pretty. The shipping was very fast. I will be buying more glasses from you in the soon future. Thank you for everything!!
Solimar R.
Im very happy with my glasses. Are confortable and I can see perfect with them. Im so exited. Thanks...
Linda
The glasses were stylish and the price was reasonable
