MusicbedReviews of musicbed.com

Allyson, a very friendly and professional Musicbed client specialist, helped me to investigate and solve an issue where a scammer tried to use Musicbed's company name, to lure me in and tried to extort money from me. As a independent artist, I was targeted by a fraudulent pursuer who wanted to take advantage of my passion to get my music in film/TV. However, thanks to Allyson and Musicbed, I was able to put a stop to that criminal activity.

I would rate musicbed and their support with 5/5 or 10/10 whatever you want to call or rate it. They responded to my email promptly in which prevented me from being a victim of a scam. Sometimes companies don’t respond in time with scam complaints from artists like myself and it causes wasted time and damage. Thank you for being a trusted place for us.

Support is great with verifying spam to help you prevent making harmful decisions with your music if you're not sure or want to check to see if an opportunity is official.

I had an issue with linking my YouTube channel and they helped me quickly and efficiently. Fantastic service!

given the info needed quickly---thanks!

Allyson helped me and she was detailed in here responses. Also, she responded quickly and which was much appreciated. Highly recommended using MusicBed for the quality music as well as top level customer service.

As many on here have experienced, I began 14-day free trial on Musicbed. Before the end of the trial period, I cancelled my membership, however I did not receive email confirmation. I was since charged for the first months payment and locked into a 12 month contract. As a UK citizen, I am entitled to a 14-day cooling off period, whereby I can cancel my subscription and receive a full refund within 14 days after the payment begins (this is a legal right, even if Musicbed are not a UK based company, because they are available to UK citizens and their marketing is visible in the UK). After many emails back and forth on the matter with Musicbed's customer service team, they continued to refuse my legal right and started to ignore my emails all together. Incredibly disappointing from a company that seems to be well regarded in the creator space.

While their music options are phenomenal, their customer service is incredibly inconsistent and very disappointing. Upon reading prior reviews, MusicBed indicated "In the case of an unexpected or unwanted renewal, we are quite flexible when there has been minimal use of the subscription". Despite contacting them in less than 24h from being charged a yearly subscription (I've been subscribed for years on a yearly subscription at this point), with zero usage on the account, I was continuously told it simply wasn't possible to be refunded. Upon bringing up the above quote, only then did they offer to refund only a portion of the cost. Again, despite zero usage of the subscription. While I understand the responsibility is mine, I think it's wholly disingenuous to claim being "quite flexible" in cases of an unwanted subscriptions (this case) with minimal or no use. And when there isn't a reasoning of "but there was use of the account," they instead opt to simply be fairly inflexible. Additionally, it's also disingenuous to prevent further auto renewals online until the last month, despite already receiving full payment for a year-long subscription ahead of time. This is a music-based subscription in 2025, not a health insurance plan. I can't imagine it's difficult to easily allow customers to prevent this from happening on days 1-365 of their subscription as opposed to only on days 335-365. I simply wanted a full refund for an entirely unused product charged less than 24 hours prior and that was denied despite their ability to be "quite flexible".