MusicbedReviews of musicbed.com

Our experience with Musicbed has been incredibly frustrating, particularly when trying to cancel our subscription. In May 2026, we contacted Musicbed specifically to ensure our subscription would not renew in August. We had discontinued our video business and no longer needed their services. We believed we had taken the necessary steps to disable automatic renewal. Despite contacting them months in advance, our subscription renewed anyway, and we were charged for August, September, and October. After multiple emails explaining the situation, Musicbed insisted they had no record of our cancellation attempt and refused to refund any of the charges, even after escalating the matter to a supervisor. They eventually agreed to cancel the subscription and waive the remaining $809.82 in payments, which we appreciated. However, they still refused to refund the charges already collected. What makes this particularly disappointing is that we made an effort to address the cancellation well before renewal. Instead of finding a reasonable resolution, we were repeatedly met with references to their billing policies. We understand that companies have contracts and policies, but customer service should also involve listening to customers and considering individual circumstances. Based on our experience, I would strongly caution anyone considering Musicbed to thoroughly understand their renewal terms and make absolutely certain they receive written confirmation of cancellation. Unfortunately, we cannot recommend Musicbed after this experience.

Decent song selection. Horrific website and disastrous claim release system. The website is terrible. It is counter-intuitive and feels like browsing Alta Visa in 2001. When you search for a song you need, it doesn't come up even when you search for song title and artist. You can either search for artist or song. So you if the song is called "yesterday" you have to figure out which of the 19 different yesterday songs it is, or you can search for the artist "bcalm" in which case you have to go manually find the song, which can be tedious if the artist has many songs. The whole licensing procedure that you must do on every single song, every single time you need it, is beyond a waste of time. The fact that they haven't been able to make the process fast and efficient tells me a lot about their attention to detail - or lack of it. By far the worst part is that on every second video on average, claims are not released, so unless I am uploading a video on a Tuesday within working hours, I have to dispute the claim immediately, as I otherwise will lose ad revenue until the claim has been released. How do I get the claim released? I have to send an EMAIL and explain all sorts of things, screenshots, url, claimant, yadda yadda yadda. And even on weekdays you aren't necessarily getting a response or the claim cleared, so even though the dispute will - generally - eventually be released, the ad revenue from the video will be stuck in an escrow for at least a month - usually up to two months. This has been a problem for so long that I can only see this is as some kind of added revenue income for them. I don't like making a dispute, but I also don't like giving away my money to Musicbed which is already charging a lot. And the fact that you have to be signed up for a yearly membership is also just ridiculous. So yeah, decent song selection hence the two stars, but getting to the point where it's just not worth the hassle any longer.

Its mainly customer service. We are so exhausted from dealing with AI... when we have issues, we want the ability to talk to a human right away. No I dont mean, login and get someone in 5 seconds... I can wait in line. Every time I need something I get no where... the AI bot is useless. I had a rough experience trying out a promo. I still got billed for things even though I should not have been. Even the staff member talked to me like I didnt know what I was talking about. The promo was a try out music and SFX but I got billed and the rep talked to me like its my fault even though I sent clear screen shots of everything and still was like talking to wall. Ive had way better experience when dealing with premium beat the 3 times I needed customer service in 10 years. I ended up caving anyways and paying for a yearly membership for $1000+ or whatever the cost is but truthfully, I wish I just held out and didnt do it. Already feel like I am running out of good picks for music not even a week into it. Perhaps this is all on me. I'll spend some more time checking.

The Pros: Musicbed works quickly to resolve copyright issues I have when posting to YouTube. But thats the only good. The Cons: I have copyright issues EVERY SINGLE TIME I post to Youtube. Every. Single. Time. Their music library is the same as Epidemic Sound- and I rarely had issues when posting to YouTube with Epidemic Sound. Music Bed has ZERO sound effects- unless you wan to pay extra for it. Epidemic Sound includes free sound effects. Music Bed is literally THREE TIMES as much as competitors and I have copyright issues, no change in music quality and zero sound effects. I would never use Music Bed again. It's been a complete pain in the a** to use them. Also, just finding music is difficult. I can't just type in a genre or hashtag to find music related to popular band on Music Bed. I get either no results or low results. It was easier for me to find music by genre and music sounding like popular bands on other platforms. Conclusion: Save 3x the amount of money and get the same music library from other sources that have no-copyright songs. You'll get just expansive of a library, same music, ACTUAL sound effects without having to pay extra and zero copyright strikes when you upload to YouTube. And AGAIN- you'll save over $200 when using other sites.

I've had a mixed experience with Musicbed. The platform itself is great - easy to use, easy to navigate, and the copyright validation system through YouTube is super fast and efficient. I have also had a really great experience with Musicbed's support team! They're lovely, helpful, and respond to queries quickly. However, I've had a terrible experience with Musicbed's remediation person. Despite answering all the prompts accurately when setting up our account, it turns out we were on the wrong subscription level. That's totally fine and I'm happy to be corrected. But the way the remediation person handled the situation leaves a lot to be desired: - They emailed me a couple of times to address the issue (unfortunately, their emails ended up in my junk folder and I didn't see them - not their fault!) - But then they simply suspended my account, locking me out of it (I got stuck in a loop where I thought the account had been hacked and/or something else had gone terribly wrong). I reached out to Musicbed support to get this resolved. - I was informed that not only was my account suspended, but that I was technically in copyright breach (!!!!) until/unless I paid more money to upgrade my account. - Again, I was happy to upgrade the account...but the rationale I was given was dodgy. Musicbed offered me vague and shifting reasons as to why I needed to upgrade. It was only after some argument back-and-forth that they pointed me to a specific ToS rationale, which I accepted. - All the way along, the remediation person was unhelpful, rude, and demanding. The TL;DR is that, while I completely accept the need for the account level change...I felt like I went through the wringer to get there. It was an awful, jarring, stressful experience. I think Musicbed is a great platform. But I strongly urge the company to sort out its remediation approach, as it does not at all align with the rest of the experience and risks turning customers away. I am unlikely to extend my subscription after the first year, and I'm spreading the word to other creators about the experience I had, advising them to avoid Musicbed for this reason. I believe this is a net negative for Musicbed, which is very unfortunate.

Music was ok at start but ran out of choice very quickly, main issue is its not clear that your signing up to a 12 month contract and then they don’t allow you to cancel or switch of auto renew, you can only cancel the month leading up to the end of the first year and if you miss that your sucked into another 12 months, very scammy behaviour, avoid at all costs, better music from other services that treat customers with respect.

Music library is great but if you are a YouTuber, they will try to scam you into having to upgrade to a business plan once you've locked into your initial subscription. If you plan on having ANY personal shop links in your YouTube description, be prepared for copyright claims where Musicbed tries to blackmail you into upgrading if you want your video monetized... I've already removed the links that they had an issue with and they are still lagging on removing the copyright claims. Probably not for any channel that links a merch account to their YouTube either. Super deceiving as I literally just started my subscription with them and I'm already having a back-and-forth with customer service to get copyright claims removed from a video using music that I've purchased a license for. Be careful!