MuselyReviews of musely.com

After battling Melasma for years, finally something that works!!!! After 10 weeks, my Melasma has faded to almost gone!!!!

Well the most unique thing is being able to consult with an actual dermatologists and get prescription strength creams.... Withing weeks I saw a great improvement in my skins texture and pigmentation. No more spots.... I used OTC creams and wasted money on recomended creams and spot removers to no avail....

absolutely thrilled to finally have found something that cleared up my melasma and that is super gentle for sensitive skin. cannot recommend enough!

This is the first skincare line that actually does what it promises. The redness in my skin has subsided, as have any flare ups that I had been getting over the last year or so. I’m excited to keep going with several of my newer treatments (anti-aging and neck cream) to see even more progress.

I started using the spot cream for dark spots on my forehead. I used 3 tubes of the product. During treatment my skin got red and started peeling. As painful as this was I kept using it getting raw skin as a result. I took breaks because of this and resumed after healing. I used for about 4 months. In the end my dark spot got twice as dark. Very, very disappointing. I don’t recommend this product, very expensive and it does not work

False advertising regarding HSA approval. Just received an email from my HSA Administrator stating I have to pay back the $145 I paid Musely for these "prescription" spot creams. I was just told these are classified as cosmetic and they are not covered by my HSA plan. Really great, getting an unexpected $145 bill at this point.

Terrible company. They advertise a customizable solution for hair loss that contains spironolactone, minoxidil, dutasteride, ketocozanole and Trentinoin. I was already getting a solution with a Spironolactone and minoxidil from a company called HappyHead for $79 a month. I canceled my subscription with HappyHead because Musely offered their product with additional dutasteride in it. I filled out a health, history questionnaire and specifically asked for them to omit the Tretinoin, because it causes irritation and peeling. Not only did they not listen to my request, they did not include the dutasteride, which was the only reason I used this company in the first place. I paid $130 for the solution and didn’t get what I asked for. I reached out to customer service, got some stupid reply that had nothing to do with my concern, and no resolution. Just be aware you will not be able to call anybody and talk to anybody in person. This is a medical scam. Completely wasted my money. They screwed me over. Offering out prescriptions when no one’s actually looking at your health history. I’m pissed. This company sucks. Don’t waste your time and money. Use HappyHead instead. It’s a lot cheaper.

I had a negative reaction to the spot cream product - it turned my face orange. Musely will not issue me a refund or an exchange unless I continue to use the product for 60 days. In order to qualify for their guarantee you must follow all of their guidelines, regardless of having an adverse reaction. Do not purchase if you have any chance of having a negative reaction - they do not issue refunds or guarantee their products.