MuselyReviews of musely.com

Not only did Musely not get rid of my Brownspots it made my skin even darker and more spotted. It is awful.

The company is deceptive in its practice. Employees bait and switch tactics. The website states 90 day supply but you get only 30-45 days max. They say their product is super concentrated. But if you read the percentage of medicine it’s not compared to competitors. Product is good but not worth the price. Look else were for better transparency and price.

I have been using the spot cream almost for 2 months. I didn't see any results at all. This product is a big scam . They scamed me for $84 .

Absolutely horrible customer service! I was prescribed the wrong medication, and when I pointed it out and asked for the $20 doc visit fee to be refunded since they obviously didn't even review my medical questionnaire, they told me they couldn't do that. So I'm out $20 and had to go to Nurx to get the correct medication because their doctors don't even review your information before prescribing whatever they feel necessary. They're going to end up hurting somebody. Stay away!

I have been ordering hair loss medication from this company. I recently sent a request to order again, submitted all my information and without letting me know the company just charged me and sent out the product! My address on the app was incorrect as it had been months since I last ordered from them. I expected there would be some sort of notification from them that I was approved for the medication or simply asking first for permission to charge my credit card but no and customer service has been disgraceful they are saying too bad even tho it’s their error! They sent me a email AFTER the derm approved my treatment but also AFTER charging me and shipping the item! I was not asked if my shipping details were correct or anything. They won’t refund me! Do not use! Terrible customer service! Very condescending to me in the emails sent by Heather too. The dermatologist was also condescending and unhelpful in my talks with him about treatment.

The spot cream did not work. They also send me the pill (tranezamic acid). After taking it for 3 days my whole body aches, headache, and a sore throat. I talked to my doctor and she told me to stop taking the pill because it is not for the dark spot! It is a treatment for hemorrhoids. I emailed customer service and told them what happen and if I can send them the bottle back and get my money back, but until now I did not receive any response.!!! So the advertisement that says money back guarantee is all a lie..!!!!!!!

The Musely prescription wasn't for me...I have very sensitive skin...but I loved how the customer service team handled my case. My Doctor tried his best to help me get a new treatment plan and when that didn't work they got me my refund right away! While I can't use them I would absolutely recommend them to my friends and family.

I cannot believe I have gone 30 years without Musely! I have tried every prescription, over the counter, naturopathic, laser treatment under the sun and never have I EVER encountered a company that not only formulates customized prescription treatments that produce the results that I want, but offer excellent customer and dermatologist support! I can message my Doctor anytime within my prescription's consult period (60 days) and I am always amazed at how quickly I am responded to! I am now a lifelong Musely patient and my skin has NEVER looked better!