Muddy Mat®Reviews of muddymats.com

I had a problem with my first delivery. I contacted your company and you fixed the problem and resent my order

The rugs are not of quality. I was supposed to get buy 2 get one free but that changed after the order was finalized. I received a tiny shaky instead of a rug. I have 4 huge dogs and the shammy was for a small dog. Absolutely ridiculous trying to deal with this company. They are fraudulent in my opinion. Now I am in the process of trying to return the product. Do not buy..

Their advertising was misleading. It told me if I followed the link and bought two mats, a third mat would be free. When I complained I was told “ If you had placed an order through a different advertisement or the link provided in our bio, we regret to inform you that the promotion would not have been applied automatically.” I was then offered 15% off another mat. The mats themselves are essentially identical to any £5 bath mat from any shop. Don’t waste your money. This is a dodgy offer, an average product and poor customer service.

I did not complete my purchase but they took the money anyway. I emailed 4 times trying to cancel. I received no response. I have been charged £32 for a small mat and 4 grippers. WHAT A CON

I love the softness and easy to clean

It's perfect to lay in front of the litter box. I also have one at my front door.

Love these mats , between the pets, kid and husband they are great

Muddy Mat - have to mess about spinning a wheel, entering codes. Not finding the sizes you want. Then proceed to order and are asked about reduced price grippers - for non slip mats that are advertised as not able to budge. You go away to do some work and step away thinking ‘scammers’ and the order completes without it being fully submitted!! Then you won’t cancel the order. Then you offer $100 as credit for future purchases when order cancellation requested. Then you wait until items ship and then offer 30% off and suggest I keep the wonderful non slip mats. When you are told to give me my money back you offer 50% off. Then you waste time refusing to cancel and refund me and have the cheek to ask me to print off labels and pay for returns! Unsolicited goods with scamming tactics! Messages disappear on Facebook pages - screenshots taken for trading standards.