Muddy Mat®Reviews of muddymats.com

I ORDERED "2" LARGE BEDS ON DECEMBER 31ST, 2025. WAS ADVISED I SHOULD GET AN EMAIL WITH MY SHIPPING INFO. I "DID NOT" SO I SENT 2 INQUIRY EMAILS. NO RESPONSE. SO I CALLED A RECEIVED A ROBO AGENT AND SHE GAVE ME A TRACKING NUMBER. YOU HAVE TO KNOW THE CARRIER TO TRACK AND THEY DID NOT GIVE THAT TO ME. AFTER READING THE REVIEWS I HAVE A FEELING IT IS NOT GOING TO COME. MUDDY MAT YOU SHOULD BE ASHAMED OF YOURSELF. YOU CHARGED ME FOR A "RUBBER SCRAPER" THAT I DID NOT ORDER AND YOU CAN'T EVEN GIVE ME A SHIPPER AND TRACKING NUMBER. TERRIBLE

Over the past few years, I have ordered these rugs for two hallways, my kitchen and the laundry room which opens to the back yard where my Great Dane loves to frolic with her Jolly Ball, chase squirrels and do zoomies. Those big feet often bring in the red clay soil we have here. The rugs do a good job of trapping the dirt she brings inside. I like that they shake out nicely and are also easy to wash and dry. I had trouble with the website, but I'm not all that good at tech stuff.

First of all the website is horrible with all the "special offers" tricky because they offer you a "free gift" and when you click on that all of a sudden I received notification of an additional order with another shipping charge. When I cancelled it right away they did not refund me the full amount. The website is very shady IMO. then I cancelled the entire order (before it shipped) and they pretended not to receive those emails and shipped it anyway.

Ordered two mats and one free on December 19th. As of today, January 7th nothing but a generic letter when I checked on December 27th to see the status. Everyone says they are legit, but now I am wondering!

I placed an order on December 24th and now I am being told that the items are being delayed and not available. When I called customer service the rep was rude and hung up on me. All I want to know is how long of a delay are we looking at...days or weeks??? You already have my $$$ I think this is a legitimate question!!

First I ordered the small but my 29 lb dog was to big. So I bought the medium and my dog loves it.

I love these rugs! I use them in the bathrooms too because they are so easy to launder.

These maths are wonderful for my dogs. Thank you for a great product.