MSI Credit SolutionsMSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report which results in an increase to your credit scores.
MSI Credit Solutions (msicredit.com) has 829 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Credit & Debt Services · Austin, Texas
Excellent
Credit & Debt Services · Allen, Texas
Excellent
Credit & Debt Services · Houston, Texas
Excellent
Credit & Debt Services · McKinney, Texas
Excellent
829 approved reviews, newest moderated first
Amatulah A.
Got my Credit score in the 600 n still working Definitely worth it
Response from MSI Credit SolutionsNov 18, 2024
Hi Abdul, We're so glad to hear that you've seen progress with your credit score and that you're happy with the service. We're committed to helping you continue making strides toward your financial goals. Keep up the great work, and we're here to support you every step of the way. Thank you for choosing MSI Credit Solutions!
Bre
I am very happy with the experience that we are having with MSI as of now they have helped me get some items deleted and my credit has gone up, but we’re only two months into the program so I can’t give my few full review until that happens but so far so good
Response from MSI Credit SolutionsNov 14, 2024
Hi Mrs. Mendoza, Thank you for sharing your positive experience with MSI Credit Solutions. We're pleased to hear that we’ve been able to assist you in removing negative items and improving your credit score. We understand that credit repair is a process, and we appreciate your patience as you continue through the program. While we recognize that it's still early, we're optimistic that the results will continue to build as time progresses. If you have any questions or need further assistance, please don’t hesitate to reach out to our Client Services team at 214-888-4990. We’re here to support you every step of the way.
Liz N.
You have an expertise when it comes to talking to people I could not do what you do. I am so grateful to you.Thank you
Response from MSI Credit SolutionsNov 13, 2024
Ms. Nieman, Thank you so much for your kind words! MSI Credit Solutions is always here to help, and it’s our pleasure to support you in any way we can. Your trust means a lot to us. If you ever need assistance or have any questions, don’t hesitate to reach out to our Client Services team at 214-888-4990. We’re always here for you!
Ismael M.
**Update to MSI complaint.** I was grateful I was given the opportunity to write my experience and to allow others to know of the significance of my situation. I was particularly impressed that someone at MSI acted on my suggestion, which was to call me if they wanted to understand my point of view. I had a wonderful conversation with Vanica from MSI; she addressed my question but gave me constructive information that I could work with and continue my research for me to make a decision I'm comfortable with. She also addressed what happened with her associate, heard the recorded interaction, and understood what he did wrong. Hopefully the person gets more training, and hopefully current/future customers don't have to deal with something like that. But I was very impressed how they took action and tried to fix the problem. Thank you Vanica and thank you MSI. I appreciate MSI's commitment to customer satisfaction and look forward to continuing to do business with you.
Response from MSI Credit SolutionsNov 11, 2024
Thank you so much for your updated feedback, Ismael! We’re pleased to hear that Vanica was able to assist you and provide valuable insights for your decision-making. At MSI, we take great pride in our commitment to customer satisfaction, and your feedback reinforces the importance of addressing concerns and continuously improving our service. We also appreciate your understanding regarding the situation and your recognition of the actions we’ve taken. If you have any further questions or need additional assistance, please don't hesitate to reach out. You can contact us directly at 214-888-4990 during our business hours, and we’ll be happy to assist you. We look forward to continuing to do business with you and ensuring your experience with MSI remains a positive one! Thank you again for your trust in MSI!
Estela B.
Is not what I expected they don’t do anything about it other then charge you
Response from MSI Credit SolutionsNov 11, 2024
Hi Estela, Thank you for sharing your feedback. We’re truly sorry to hear that your experience hasn’t met your expectations. We understand your frustration, and we want to assure you that we are committed to providing the support and value you deserve. According to your file, it appears that your credit consultant and our team have made several attempts to reach you in order to better understand your concerns and help resolve any issues. Unfortunately, we’ve been unable to connect. Please give us a call at 214-888-4990 at your earliest convenience, or feel free to reach out via email. We’ll make it a priority to address your concerns and work toward a resolution. In the meantime, we’re pleased to inform you that your credit scores have increased over 100 points across all three bureaus. We hope this positive progress provides some reassurance as we continue to work together. We appreciate your feedback and look forward to speaking with you soon to ensure we can resolve any issues and further improve your experience.
Brittany C.
They were all fantastic to work with. Great customer service, super helpful, and very knowledgeable.highly recommend if you need any credit help.
Response from MSI Credit SolutionsNov 4, 2024
Thank you for taking the time to leave us a review! We are so glad that you had a positive experience with MSI Credit Solutions. Our team works hard to provide excellent service. We truly appreciate your feedback. Thank you for choosing MSI Credit Solutions!
Estella T.
Sandra at MSI was very knowledgeable, polite, and patient!! Thank you for helping my family get back on track with our credit!!
Response from MSI Credit SolutionsOct 7, 2024
Thank you for your positive feedback! We are delighted to hear that Sandra at MSI Credit Solutions provided you with knowledgeable, polite, and patient service. It’s our goal to help families get back on track with their credit. If you need any further assistance, please feel free to reach out. We’re here to support you.
Noemi
Did not work , threw my money away to them and attempt to login to my account and now I am blocked. Paid more than $1000 plus the 98 month scammers THE NAME IS NOEMI not Naomi look again on your records or ask your worker Gilberto he will know exactly who I am.
Response from MSI Credit SolutionsSep 9, 2024
Dear Noemi, We’re truly sorry to hear about your concerns regarding our service. It’s troubling to learn that you believe there may be an issue with your account and financial matters. We take such concerns very seriously, as maintaining the trust and satisfaction of our clients is extremely important to us. We have located your account in our system but have been unable to reach you via phone or voicemail. To assist us in resolving this matter efficiently, please provide any additional details you may have or contact us directly at 214-888-4990. Our team is dedicated to addressing your concerns and resolving any issues as quickly as possible. Thank you for bringing this to our attention. We look forward to resolving this issue promptly.