MSI Credit SolutionsMSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report which results in an increase to your credit scores.
MSI Credit Solutions (msicredit.com) has 829 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Credit & Debt Services · Austin, Texas
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Credit & Debt Services · Allen, Texas
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Credit & Debt Services · Houston, Texas
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Credit & Debt Services · McKinney, Texas
Excellent
Showing 4 reviews with 2 stars · Clear filters
Matthew T. U.
I originally contacted you to help fix my credit. The problem is that you say you did improve it but in reality you didn’t. my credit is 680 for mortgage qualification. This is why I wanted your help to improve my credit to 750+. What you show as my credit score is not my actual score or anywhere close to it. Y’all have it at 740 and it’s actually still... 680. So this was a waste of money.
customer
So far seems like other agencies. Nothing great has happened to my credit yet.
customer
I don't understand the in accuracy of the credit report numbers you guys post what you post and what I go and see directly on the credit bureau websites is two different numbers I paid $1,000 and I don't see where you've done much of anything
Melissa
Honestly I’m not too fond of MSI I had to pay 2,000 for both my husband and I before MSI could work on our credit and then $69 monthly for each. My credit score was initially 578 with transunion and after 3 months with MSI my credit score has dropped within all 3 credit bureaus! My credit score is now 523 with transunion and all of a sudden I’ve been getting all kinds of “new accounts/collection” I have only 1 credit card that is paid on time and a car payment that is also automatically paid on time so I don’t know where these “new collection” are coming from! My “bad credit” is based of medical bill from 2011-2014 and student loans from 2006-2013 MSI has a 6 month money back guarantee if your credit score doesn’t go up by 50 points, so I’m giving MSI a chance even though I feel like I should stop right now because I have a strong feeling after 6 months my credit won’t be any better than it was when I started and reading from other peoples reviews they have loop holes and usually don’t return your money back when they should etc. But I am still hopeful! I’ll post another review after my 6 months is up
Response from MSI Credit SolutionsAug 10, 2018
Melissa, Thank you for bringing your concerns to our attention. Our Client Services Department attempted to reach you to address your concerns by phone today, 8/10/18, and left a voicemail. We understand how your fondness towards our company and program can be impacted at this time by a decrease in credit score. Our primary goal is to increase our clients credit scores, by removing the inaccurately reporting derogatory information from our client’s files. When we see a decrease in our client’s credit score we always pinpoint the cause, to be able to overcome the hurdle. As you stated, the new collection items that have appeared on your file brought down your credit score, that is because 65% percent of your credit score is based in payment history and the amount of debt that you carry, and new collections impact that percentage greatly. Additionally, you mentioned that medical debt is a big part of the information we are auditing on your behalf, it is not out of the ordinary for new medical collections to appear without your, or our knowledge, until it is already on your credit report. In these cases, we audit these items with the same level of aggression as the items you started with, to provide you the best point increase recovery possible during our program. With continued audits we look forward to removing even more of the inaccurately reporting negative information and debt on both you and your husband’s files. So far, we have removed over 2k in inaccurately reporting collection debt from your file, and over 1.5k from your husbands. Please reach out to our Client Services department at your earliest convenience to further address your concerns. 214-888-4990 Thank you,