MSI Credit SolutionsReviews of msicredit.com

Response from MSI Credit SolutionsDec 13, 2024

Dear Ms. Maldonado, We’re sorry to hear that you're not fully satisfied with the results in the time you've been with us. However, we’d like to highlight the progress made so far. Your credit scores have shown positive movement, with a total increase of 27 points across all three bureaus. We remain committed to continuing this progress and helping you achieve your credit goals. If you have any further questions or concerns, please contact our Client Services team directly at 214-888-4990.

Response from MSI Credit SolutionsNov 10, 2022

We appreciate you taking the time to share your experience, Cody. You mentioned you're 4 months into the 6-month program and you've already seen results. Although we have been resolving disputes strategically over the last 4 months, our process isn't yet complete. It would be helpful if you reconsidered your review since you haven't completed the program and, in all fairness, your score has increased since you joined. Please feel free to call us directly at 214.888.4990 during our operating hours to discuss this further.

Response from MSI Credit SolutionsOct 27, 2022

Mr. Lucas, thank you for taking the time to express your concerns. Our clients' results vary and come at different times, sometimes at the services' beginning, middle, or end. Our processing team works hard to provide our clients with results but cannot guarantee a deletion on any specific account. If you have yet to see any changes, do not worry, as our service has a guarantee. The guarantee is stated in the service agreement initially signed before onboarding our services, along with the required client obligations. We would love to address your concerns and answer any further questions. Please call us directly at 214.888.4990.

Response from MSI Credit SolutionsJun 22, 2021

Mr. Williams, we appreciate your feedback. We're sorry to hear that you are dissatisfied with our services. Our records indicate that your agent had been in contact with you. Our program is a process, and we welcome your questions by also calling into our customer service department during our business hours. Good news is you are not finished with the program yet and our services have been successful at removing 2 collections ($3,719 in negative debt removed) and a total of 101 total-point increase exceeding our service guarantee. We have also had a member of our support and management team attempt to reach you to address your concerns. Please contact our team back at 214-888-4990 when you get a chance.

Response from MSI Credit SolutionsJun 17, 2021

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Response from MSI Credit SolutionsMay 10, 2021

Diann, thank you for the feedback. We hope you can reconsider your rating. We have exceeded our service guarantee, and are still hard at work at getting you more results. As of your last report pulled we have been able to help you achieve a 215 total point increase, multiple late payments removed, and almost $12k removed from your credit report. We would be happy to speak with you with any questions you may have in regards to your score, or any questions you may have regarding the progress so far. We also show you spoke to a member of our housing department who also provided some more insight on the progress. You can reach our support team at 214-888-4990. We look forward to speaking with you.

Response from MSI Credit SolutionsAug 31, 2020

Thank you for rating MSI Credit Solutions, and thank you for choosing MSI for your credit repair needs! We hope we can earn a 5 star from you. Please feel free to reach out to our customer support team at 214-888-4990 for any questions or assistance.