MSI Credit SolutionsReviews of msicredit.com

Response from MSI Credit SolutionsFeb 20, 2025

We are pleased to hear about your positive experience with Andrew at MSI Credit Solutions! Thank you for recognizing his efforts to guide you through the credit management process with honesty and transparency. We're delighted that you found his assistance helpful and that he lived up to your expectations as an all-star member of our team. If you have any more questions or need further guidance as you continue to manage your credit, please don't hesitate to reach out. We're here to support you every step of the way! Best Regards, MSI Credit Solutions Team

Response from MSI Credit SolutionsJan 21, 2025

Dear Ms. Booker, Thank you for bringing your concerns to our attention. We acknowledge your frustration and have noted that this is the second negative review you have submitted despite our ongoing efforts to assist you. As you are aware, we have provided substantial support, including offering three complimentary months and making recommendations to maintain active credit monitoring while you were enrolled in our program. We believe these actions were in good faith to address your specific needs. However, we regret to inform you that we were unable to provide you with an update on your credit file due to the cancellation of credit monitoring in November. As we had strongly advised you to keep credit monitoring active, we were unable to access the necessary information. However, should you wish to revisit your case or have any questions, we remain available to discuss your situation further. Please contact us directly at 214-888-4990. Thank you for your understanding, and we wish you the best moving forward.

Response from MSI Credit SolutionsJan 7, 2025

Thank you for sharing your experience with MSI Credit Solutions. We look forward to continuing to assist you on your financial journey!

Response from MSI Credit SolutionsDec 30, 2024

Dear Mr. Mendenhall, Thank you for sharing your feedback. We're sorry to hear about your concerns with the progress you've experienced. We understand that credit repair is a significant investment, both financially and emotionally, and we sincerely apologize that our services haven't met your expectations so far. Based on the recent updates, we see a gradual improvement in your credit scores over the past several months. It’s important to keep in mind that credit repair can take time, as changes in your credit report depend on several factors beyond just trade line removals—such as updates to accounts, payment histories, and credit utilization. Additionally, we work with credit bureaus and creditors to address any negative marks, which can take several rounds of disputes and follow-ups to see full results. Please feel free to reach out to our client services team directly at 214-888-4990 so we can address your concerns and continue working towards your goals. Your satisfaction is important to us, and we want to ensure you get the best possible results from the program.

Response from MSI Credit SolutionsDec 26, 2024

Thank you for sharing your positive experience with MSI Credit Solutions and highlighting the excellent service you received from Jameson. We’re thrilled to hear about your success in rebuilding your credit score and are glad that you're seeing continuous improvement. Thank you for choosing MSI Credit Solutions. We look forward to continuing to assist you on your financial journey!

Response from MSI Credit SolutionsDec 16, 2024

Dear Mr. Young, Thank you for taking the time to share your experience. We truly value feedback from our clients, as it helps us improve and provide a better experience for everyone. We understand that you are disappointed and are seeking a refund. Our records indicate that you did not complete our program. Please see section 4 and 5 of the agreement. Thank you once again for reaching out. Please feel free to contact us at 214-888-4990 directly if you wish to discuss this further.

Response from MSI Credit SolutionsDec 13, 2024

Dear Ms. Maldonado, We’re sorry to hear that you're not fully satisfied with the results in the time you've been with us. However, we’d like to highlight the progress made so far. Your credit scores have shown positive movement, with a total increase of 27 points across all three bureaus. We remain committed to continuing this progress and helping you achieve your credit goals. If you have any further questions or concerns, please contact our Client Services team directly at 214-888-4990.

Response from MSI Credit SolutionsDec 13, 2024

Dear Mr. Richardson, Unfortunately, we cannot locate any records indicating that you are our client. We cannot verify your account or investigate the matter further. We are committed to resolving any issues you may have experienced. Please provide us with your full name and contact information or reach out to us directly at 214-888-4990 during our business hours. We will prioritize your case and work diligently to address your concerns.