MSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report which results in an increase to your credit scores.
MSI Credit Solutions (msicredit.com) has 829 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
msicredit.com
Website
msicredit.com
Category
Credit & Debt Services
Location
Dallas, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Frank has been going above and beyond with me and have been very helpful and defineliy would recommend working with him
Response from MSI Credit SolutionsApr 3, 2025
We truly appreciate you taking the time to share your positive experience. Frank is dedicated to ensuring our customers receive the best possible support, and it's wonderful to hear that he was helpful throughout your interaction. Thank you for your recommendation—we value feedback from customers like you.
YP
Yvette P.
I had 4 items removed within the 1st…
I had 4 items removed within the 1st week of starting the program. Thank you for helping me become Homeowner Ready!
Mr. Jefferson was there to assist me every step. Thank you MSI!
Response from MSI Credit SolutionsApr 2, 2025
Success stories like yours are exactly why we do what we do. We're committed to helping our clients become Homeowner Ready, and we're glad we could be part of your journey. Thank you for choosing MSI, and please don't hesitate to reach out if you need any further assistance!
AM
amy M.
Tyler was the absolute best
Tyler was the absolute best! He was very throurough and made the whole process a breeze! He walked me through every step and was always a phone call away to answer any questions! He is very deserving of 5 stars and I highly recommend him for credit rehab. He not only got the job done, but got it done in half the time I expected!
Response from MSI Credit SolutionsApr 2, 2025
Thank you for this incredible feedback about Tyler! We're so glad to hear about his thorough approach, quick responsiveness, and ability to exceed your expectations with faster-than-anticipated results. Your recommendation means the world to us, and we're proud to have team members like Tyler who truly embody our commitment to exceptional service and results. 🌟
MJ
Michael J.
Ben is such a great representative for…
Ben is such a great representative for this company by far !
Response from MSI Credit SolutionsApr 2, 2025
Thank you for the amazing feedback about Ben! We're fortunate to have team members like him who consistently go above and beyond to represent our company values and deliver exceptional service. 🌟
CY
Cyaira
Went in detail on what will be fixed…
Went in detail on what will be fixed and the steps to maintain good credit. Everything was great ! Would highly recommend to friends and family.
Response from MSI Credit SolutionsApr 1, 2025
We take pride in providing detailed explanations and actionable steps to help our clients understand both the repair process and long-term credit maintenance. Your willingness to recommend us to friends and family means everything to us! 🌟
VD
Vladimir D.
SAVE YOUR MONEY!
I recently switched to another credit repair company called Dispute Beast and within just a month, they were already able to remove three items! and boost my score into the mid 650s!
I was with MSI for 6 month and only one little negative item was removed. it maybe helped my score 5 points and lost thousands of dollars.....
Response from MSI Credit SolutionsMar 28, 2025
Thank you for sharing your experience. While we respect your decision to work with another company, we want to address a few important points about the credit repair process.
As a legitimate credit repair organization, we follow strict legal guidelines and cannot guarantee the removal of negative items or specific score improvements - in fact, no credit repair company should make such guarantees as it goes against federal regulations.
The credit repair journey varies for each individual, as we are actively challenging credit bureaus through legal dispute processes. Some items may be removed quickly, while others require more time and documentation. Our approach focuses on sustainable, lasting results rather than quick fixes that might not hold up over time.
We understand your frustration with the pace of improvements, but we remain committed to providing ethical, transparent credit repair services that comply with all legal requirements. If you have specific concerns about your experience with us, we welcome direct communication to address them.
We wish you success in your credit improvement journey.
Best regards,
MSI Team
BR
Bayan R.
I had a terrible experience with MSI…
I had a terrible experience with MSI Credit Solutions. They took my money and promised to fix my credit, but after FOUR months of waiting, absolutely NOTHING changed! They make you pay upfront, then completely stop caring about your case. Every time I reached out, they gave me excuses and false promises. They are dishonest, unprofessional, and only after your money. Do NOT waste your time or hard-earned cash on this scam! I regret ever trusting them. Stay far away!
Response from MSI Credit SolutionsMar 4, 2025
Dear Ms. Rabbo,
Thank you for submitting your review. After reviewing our records, we noticed that you enrolled in our services in May 2023 but have been inactive for 19 months. You chose to cancel prematurely after one of your accounts was validated, an issue outside our control. While we made sure to explain other available options and emphasized that we could still work on your remaining accounts, you decided not to proceed.
It's important to clarify that we charge in arrears, meaning that payments are only processed after significant work has been done, as outlined in the service agreement you signed. Since you did not complete the full six-month program, you did not meet the conditions for our money-back guarantee, which requires full participation.
Additionally, we were surprised to learn that you initiated a chargeback with your bank, claiming unauthorized payments. This contradicts the signed service agreement and the charges processed according to it. Given that you already received a refund, it's unclear why you're now leaving a negative review nearly two years later.
We stand by our services, but the lack of results is a result of your failure to meet the obligations of the program. Had you completed the program as agreed, the outcome could have been different.
If you have any further questions or concerns, please don’t hesitate to call us at 214.888.4990. We're here to assist you.
JA
Janet
MSI Credit has been amazing since day…
MSI Credit has been amazing since day one! I am glade I reached out and asked the help I needed from professionals! Jackie has been very responsive, supportive, helpful & Very knowledgeable. She was able to answer my questions and concerns and guided me through this whole process!! Definitely recommend!
Response from MSI Credit SolutionsFeb 20, 2025
We're so thrilled to hear about your positive experience with MSI Credit and especially with Jackie! Thank you for sharing your kind words. We're delighted that Jackie's responsiveness, support, knowledge, and guidance were so helpful to you throughout the process. We strive to provide excellent service, and your review validates our efforts. We appreciate your recommendation and look forward to continuing to assist you!
