MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

CliptWingsCA
Jun 10, 2026
UPDATE...
Unfortunately I was a bit disappointed. Not only is it overpriced, the YouTube commercials made this dog sofa look super supportive and plump...The one that I received is mediocre . It's limp and seems like it's missing some stuffing. The pillow is almost flat.. Update... to their credit, Mr Fluffy friend reached out to me about the dog sofa. When I bought it, I was not aware of the videos providing instructions to temporarily remove the stuffing after first unpacking it. I followed the instructions and it did help quite a bit. The dog sofa now is fluffier and more supportive. Thanks.
Response from MrFluffyFriend™Jun 11, 2026
Hi CliptWingsCA, we’re really sorry this wasn’t the experience you expected — this is not what we aim for. Our beds are vacuum-packed for shipping, so they can initially look flat or misshapen and usually need time to fully expand and be fluffed up after unpacking. We also couldn’t locate your order from the details provided. Could you please send us an email at [email protected] with a photo of the product after it has been aired out and fluffed up? We’d really like to look into this and help resolve it for you.
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Deborah D.
Jun 10, 2026
I love the quality and design of the…
I love the quality and design of the bed. However, according to the measurements of my dog, it didn't align with the size guide. I need a larger size, so I'd suggest going up a size when ordering.
Response from MrFluffyFriend™Jun 11, 2026
Thanks for your feedback, Deborah! We’re glad you love the quality and design. We’re sorry the size wasn’t quite right — we usually recommend sizing up if your dog is between sizes, and we’d be happy to help with an exchange if you need.
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Nan G.
Jun 10, 2026
For International Travel Comfort
We ordered the Orthopedic Pillow for out dog’s crate so she will feel comfortable as she will be traveling to Europe. This is the second bed we’ve ordered as well as the Ultimate Cooling Mat to place on top of the Orthopedic Pillow. Our dog loves these products and, without hesitation, has accepted them as her own.
Response from MrFluffyFriend™Jun 11, 2026
Thank you for your continued trust in our products, Nan! We’re really glad to hear your dog is comfortable and ready for their travels. Wishing you a safe and smooth trip to Europe!
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Petra
Jun 10, 2026
bestelling niet ontvangen
Bestelling geplaatst en betaald. Zending nooit aangekomen. Op mail wordt niet meer gereageerd. Uiteindelijk toch mijn geld terug ontvangen.
Response from MrFluffyFriend™Jun 11, 2026
Beste Petra, Het spijt ons te horen dat uw bestelling nog niet is aangekomen. We reageren altijd op e-mails en kunnen zien dat een van onze medewerkers uw dossier momenteel onderzoekt en werkt aan een oplossing. Houd uw inbox in de gaten; u ontvangt zo spoedig mogelijk een update per e-mail.
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Graham
Jun 10, 2026
Uncontactable once they've got your money.
Two days ago, someone used my email address for their order from MrFluffyFriendUK, who have now emailed me six times, first about the order and now generic spam. I have replied to them six times and yet they ignore every attempt at contact. They provide no alternative contact details, no phone number, nothing. My Avast anti-virus warns me their site is probably a fake e-store. This is not a company you want to do business with. Added next day: So now a day later MrFluffy have contacted me via this platform to tell me I can contact them via the very email address that I have already replied to SIX times. I've provided the order number and surname for the order. If they read their emails then they'd already know all about this, but plainly their customer service is putting out the spot fires on public review sites, not actually responding to emails.
Response from MrFluffyFriend™Jun 10, 2026
We’re sorry to hear about your concerns, Graham, and we take this matter seriously. We would like to clarify that we currently have no record of any previous correspondence from you in our system under the affected email address. To properly investigate and resolve this, we will be contacting you via email to confirm the details of the case and review what may have happened. In the meantime, please note that you can always reach us directly at [email protected], and our customer support team is available to assist you. We appreciate your patience while we look into this for you. 🐾
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Mountain T.
Jun 9, 2026
They made it right!
First, I commend this company for their commitment to customer service. Originally ordered a pet bed, and was disappointed in their product. They reached outand replaced the product quickly.
Response from MrFluffyFriend™Jun 10, 2026
Thank you for taking the time to share your experience, Mountain Taylor 🐾 We’re really glad we could step in and make things right for you after the initial disappointment. Ensuring you and your pet are happy with both the product and the service is always our priority. We truly appreciate your kind words and your trust in us 🩵
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Wade
Jun 9, 2026
Bed looked much more robust in pictures…
Bed looked much more robust in pictures not so it offers little support.
Response from MrFluffyFriend™Jun 10, 2026
Hi Wade, We’re sorry to hear that you’re disappointed with your experience. We would really like to help; however, we’re unable to locate any order details based on your first name alone. Because of this, we’re not able to review your case or any previous communication at this stage. If your purchase was made with MrFluffyFriend™, please contact us directly at [email protected] so our team can look into this and assist you properly. We’re here to help and would be happy to support you further once we can identify your order. 🐾
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finewein101
Jun 9, 2026
My 55 lbs Pitbul LOVES her new bed!
I have read many of the reviews and I can't believe that we received the same product. I love this bed and so does my dog, Beyonce. She's 12 years old and can't jump up on her comfortable purple couch anymore, so when I saw this bed, I thought it mirrored the chair almost exactly, so I bought it. And the rest is history. In the beginning, I put Beyoncé's sleeping pad on top of it to make her feel safe… And then after a week, she pushed the pad aside. She absolutely loves this bed! Thank you, my fluffy friend.
Response from MrFluffyFriend™Jun 10, 2026
What a beautiful story, thank you for sharing 🐾🩵 We’re so happy to hear Beyoncé has found a comfortable new spot that supports her, especially as she gets older. It’s really lovely that she slowly made it her own, from using her sleeping pad at first to now enjoying the bed fully on her own. Wishing her many more cozy, restful naps ahead ✨
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