Jo J.
The bed is not washable
The bed is not washable. No zippers to take out the stuffing so if I were to wash it, it would never dry properly and the stuffing will mould. Plus, the materials used are not good quality. We have two of these—one from another company—and the other one has high-quality memory foam in it, it’s washable, and the bottom is water resistant. Paid the same price for both. 🤷🏻♀️ I won’t purchase from this company again.
Response from MrFluffyFriend™Jun 7, 2023
Hi Jo, thank you for sharing your feedback. We apologize for any inconvenience you experienced with our bed and understand your concerns regarding its washability and material quality. We appreciate your feedback as it helps us improve our products and services. We strive to offer high-quality and washable products to ensure the comfort and satisfaction of our customers and their furry friends. We regret that we didn't meet your expectations in this regard. If you have any further questions or would like to discuss this matter further, please reach out to our customer support team. We value your feedback and will use it to make necessary improvements. Thank you for bringing this to our attention, and we apologize again for any disappointment caused. Sarah Team MrFluffyFriend™