MrFluffyFriend™Reviews of mrfluffyfriend.com

Response from MrFluffyFriend™Jun 9, 2023

Thank you for your feedback, Mrs. Chapman! We're glad to hear that both your lab and cocker spaniel are enjoying their beds. We understand your concern about the cover not being detachable for washing. We're continuously looking for ways to improve our products based on customer feedback, and we appreciate you bringing this to our attention. We sent you an email to help you with the washing instructions as well. Rest assured, we will take your feedback into consideration for future product development. If you have any other questions or need further assistance, please feel free to reach out. Your satisfaction is important to us, and we're here to help. Sarah Team MrFluffyFriend™

Response from MrFluffyFriend™Jun 9, 2023

Dear Susan, thank you so much for your continued support and loyalty, and for choosing MrFluffyFriend™ beds for your pup, Henry! We're thrilled to hear that he loves his beds, even as he's grown. It's heartwarming to know that he finds comfort and warmth in them, especially during colder times. We're also glad to hear that our beds provide the most comfortable resting spot for Henry, considering his bad hip. We appreciate your trust in our products and hope that Henry continues to enjoy many cozy moments in his pet bed. If you have any further questions or need assistance, please feel free to reach out. Give Henry a pat for us! Sarah Team MrFluffyFriend™

Response from MrFluffyFriend™Jun 9, 2023

Thank you for sharing your son's experience with us, Arthur! We're thrilled to hear that the extra large bed fits your 70-pound Golden Retriever perfectly and has become a safe haven for him. It's common for pets to take some time to get accustomed to new items, and we're glad to know that he has now settled in and made it a part of his daily routine. If you or your son have any questions or need further assistance, please feel free to reach out. We appreciate your support and wish your furry friend many more cozy and comforting moments with MrFluffyFriend™! 🐾 Sarah Team MrFluffyFriend™

Response from MrFluffyFriend™Jun 8, 2023

Hi Lucy, thank you for sharing your feedback. We're sorry to hear that you're not satisfied with the quality of the product. We strive to provide high-quality items to our customers, and we apologize if it fell short of your expectations. In regards to returns, we understand your concern about the cost of returning the item. We offer our sincerest apologies for any inconvenience caused. Upon checking, your order has been refunded. If you have any questions or concerns, don't hesitate to email us. Your satisfaction is important to us, and we appreciate your feedback. Sarah Team MrFluffyFriend™

Response from MrFluffyFriend™Jun 8, 2023

Thank you for sharing your positive experience with us, Khamburger! We're thrilled to hear that Penny is finding comfort and restful sleep in her "nest" bed. It's wonderful to know that it has been so successful that you decided to order a second one for your living room. We appreciate your loyalty and support. If you ever need anything or have any questions, please don't hesitate to reach out. We wish Penny many more cozy and peaceful nights in her new beds! 🐾❤️ Sarah Team MrFluffyFriend™

Response from MrFluffyFriend™Jun 8, 2023

Thank you for sharing your experience with us, Colleen! We're delighted to hear that your dog loves the bed, even though the cats initially took it over. It's great to know that you found a solution by purchasing an additional bed. We appreciate your support and are thrilled that our beds have become a hit in your household. If you have any further questions or need assistance, please don't hesitate to reach out. Wishing your pets many cozy and comfortable moments in their MrFluffyFriend™ beds! Sarah Team MrFluffyFriend™

Response from MrFluffyFriend™Jun 8, 2023

Hello B., thank you for bringing this to our attention, and we apologize for the inconvenience you've experienced. We strive to provide clear and accurate information regarding our bed sizes, and it's regrettable if there was confusion in selecting the right size for your needs. I have personally checked our records and found out that one of our representatives sent you an email on May 3 in response to your inquiry. Today, we sent another email, kindly check your inbox. If not found in the inbox, please also check your spam and junk folders as well. Your feedback is important to us, and we want to find a solution that meets your satisfaction. We appreciate your honesty and will take your feedback into account to improve our services. Sarah Team MrFluffyFriend™

Response from MrFluffyFriend™Jun 8, 2023

Hello Mrs. Toyne, thank you for your positive feedback! We're thrilled to hear that your son's dog is loving the bed, and we're glad you decided to order the matching blanket too. It's always a joy to know that our products bring comfort and happiness to furry friends. We appreciate your support and hope both the bed and blanket continue to provide cozy moments for your son's dog. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again, and have a wonderful day! 🐾 Sarah Team MrFluffyFriend™