MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Mrs J C.
Jul 11, 2023
Service
Sent request for washing instructions promptly. Thought should have been included with the bed. My families dog now settled on it in the car and fell asleep for the 1st time when travelling.
Response from MrFluffyFriend™Jul 12, 2023
Thank you for your feedback, Mrs. Clark! We apologize for any inconvenience caused by not including washing instructions with the bed. We appreciate your suggestion and we are actually working on adding the instructions to the packaging for future purchases. We're delighted to hear that your family's dog has found comfort in our bed and was able to relax during car travels. Providing a cozy and secure space for pets is our goal, and we're glad to have contributed to your dog's comfort. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing MrFluffyFriend™! Sarah Team MrFluffyFriend™
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RHB
Jul 11, 2023
My little Italian Greyhound just loves…
My little Italian Greyhound just loves the pleasure of this deliciously soft bed. Fine fast service and minimal 'green' packaging appreciated.
Response from MrFluffyFriend™Jul 12, 2023
Dear RHB, thank you for your review! We're thrilled to hear that your Italian Greyhound loves our soft pet bed. We take pride in providing fast and efficient service while also minimizing our environmental impact with our eco-friendly packaging. We hope your furry friend continues to enjoy the comfort of our bed for many cozy moments ahead. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing MrFluffyFriend™! Sarah Team MrFluffyFriend™
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Suzanne J.
Jul 11, 2023
A 2 cat purfect approval rating
I have 2 cats & a number of cat beds spread around the house. When I unwrapped this new bed they both decided immediately that it was their favorite. In a very short time they worked out the solution to just share it. They were born & raised together so they are very close even after 8 years. I may just have to get a second bed to see if they will each choose one or if they will still prefer to snuggle together. We are making a move across the country soon. I am hoping the bed will help with the anxiety of the move and make the transition a bit easier for them. Our bed arrived very quickly and in perfect condition. I am happy to know this company follows through in customer service should we ever need it.
Response from MrFluffyFriend™Jul 11, 2023
Thank you for your fantastic review, Suzanne! We're thrilled to hear that our pet bed has received a purrfect approval rating from both of your feline friends. It's heartwarming to know that they immediately claimed it as their favorite and even decided to share it. It's wonderful that your cats have such a strong bond after 8 years together. We understand that their comfort and well-being are of utmost importance to you, especially during a move across the country. We hope that the bed will provide them with a sense of security and help ease their anxiety during this transition. We're glad to hear that your bed arrived quickly and in perfect condition. At MrFluffyFriend™, we strive to provide excellent customer service and ensure your satisfaction. Should you ever need assistance, please don't hesitate to reach out to us. Thank you for choosing MrFluffyFriend™. We wish you and your feline companions a smooth and stress-free move! Sarah Team MrFluffyFriend™
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Sally
Jul 11, 2023
This was a great purchase
This was a great purchase. The package arrived more quickly than I expected and was very well packaged. My 3 small dogs all loved it from the moment I fluffed it up and put it on the floor and I really like how attractive it is. Usually 2 dogs sleep together in it, or sometimes one of them spreads out to keep the whole bed to herself. I've recently taken in a little Chihuahua rescue who immediately needed dental work, had 10 teeth pulled, and is not happy about the cone around his tiny head. He spends most of his time in the comfy and calming fluffy bed sleeping soundly.
Response from MrFluffyFriend™Jul 11, 2023
Thank you for your fantastic review, Sally! We're thrilled to hear that your purchase of our MrFluffyFriend™ pet bed has been a great experience for you and your furry friends. We take pride in ensuring prompt delivery and secure packaging for customer satisfaction. It warms our hearts to know that all three of your small dogs immediately loved the bed. It's always a joy to see pets find comfort and happiness in our products. We're glad that they enjoy sharing the bed or taking turns to have it all to themselves. We're also happy to hear that the bed has provided a cozy and calming space for your little Chihuahua rescue. We understand that recovering from dental work can be challenging, and we're glad our fluffy bed has provided him with a peaceful place to rest and sleep soundly. Thank you for choosing MrFluffyFriend™. If you have any further questions or need assistance, please don't hesitate to reach out to us. We appreciate your support and wish your furry family members all the best! Sarah Team MrFluffyFriend™
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Customer Deb V.
Jul 10, 2023
Biggest bed is great.
I got the biggest bed for my big dog & she just sinks right in & snuggles. I didnt get it because she was anxious but because it looked so soft. She sleeps on any of her beds just fine but she just loves this bed. I also bought several of the smallest beds for my cats, but they're too small. They are kitten size.
Response from MrFluffyFriend™Jul 11, 2023
Thank you for your review! We're thrilled to hear that your big dog is loving our biggest bed. It's wonderful to know that she finds it comfortable and enjoys snuggling in it. We designed our beds with softness and comfort in mind, and we're glad it has met your expectations. Regarding the smallest beds you purchased for your cats, we apologize for any inconvenience caused. Our smallest beds are designed to accommodate kittens, cats, and smaller pets. We would like to address this issue, however, you didn't provide your order number for us to check your purchase. Please send us an email if you need further assistance. Thank you for choosing MrFluffyFriend™. If you have any further questions or need assistance, please don't hesitate to reach out to us. We appreciate your support and hope your furry friends continue to enjoy their cozy spots! Sarah Team MrFluffyFriend™
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Michael C.
Jul 10, 2023
The bed wasn't putt together very well…
The bed wasn't putt together very well my little dog pulled all the fluff out wasn't very well put together at all
Response from MrFluffyFriend™Jul 11, 2023
Hello Michael, we apologize for the inconvenience you experienced with our pet bed. We strive to provide high-quality products, and we're sorry to hear that your dog was able to pull the bed away. This is not the standard we hold ourselves to, and we take your feedback seriously. We have created our beds from materials that we trust. The cover is made to be fairly durable and our factory will check the quality of each product to ensure that it is in good condition before shipment. However, it is not scratch or chew-proof so it may be possible for some material to be pulled off. We cannot guarantee against the damage pets can cause, after all, dogs can chew through solid bone so NO fabric is safe. However, because we make things better for you. We have sent you an email today. Kindly check. Your satisfaction is our top priority, and we want to make things right for you and your furry friend. Thank you for bringing this to our attention, and we appreciate your patience. We look forward to assisting you further. Sarah Team MrFluffyFriend™
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Raymond
Jul 10, 2023
Bed is too small
Bed is too small ordered a medium for my miniature schnauzer and he doesn’t fit and cushioning on bottom is very thin and waited way too long for shipping. My personal feeling is it’s an inferior product and seems imported from China
Response from MrFluffyFriend™Jul 10, 2023
Hello Raymond, we apologize for any inconvenience you've experienced with your recent purchase of our medium-sized pet bed for your miniature schnauzer. We understand your disappointment and frustration. Our team strives to provide accurate sizing information to ensure customers make informed decisions. We apologize if the bed turned out to be smaller than expected for your pup. We appreciate your feedback regarding the cushioning, and we will take it into consideration for future improvements. Regarding the shipping time, we apologize for the delay you experienced. This is not a common situation here. We always aim to deliver orders promptly, and we regret any inconvenience caused in this instance. At MrFluffyFriend™, we take pride in the quality of our products. Our focus is on delivering excellent quality and comfort for pets. We apologize if the product did not meet your expectations. We value your feedback and are committed to continuously improving our products and services. We are thinking of an offer for you but unfortunately, you didn't provide your order number for us to check your purchase. If there's anything else we can do to assist you or if you would like to discuss this matter further, please don't hesitate to reach out to us. Your satisfaction is important to us. Sarah Team MrFluffyFriend™
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Barbara N.
Jul 9, 2023
Bed too small!
I ordered a large bed for my spaniel but it is too small! It costs too much to return and was offered a 10% refund to keep it. It is no good at all!
Response from MrFluffyFriend™Jul 10, 2023
Dear Barbara, we apologize for the inconvenience caused by the size of the bed you purchased for your spaniel. We strive to provide accurate sizing information to ensure customer satisfaction, and we regret any misunderstanding that may have occurred. We understand that returning the item can be costly, and we apologize for any inconvenience caused. We apologize if the offered refund did not meet your expectations. Unfortunately, you didn't provide an order number for us to check. If you would like to discuss alternative solutions or have any further concerns, please reach out to our customer support team, and we will do our best to assist you. We value your feedback and appreciate your understanding. We apologize for any disappointment caused and hope to have the opportunity to make it right for you in the future. Sarah Team MrFluffyFriend™
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