MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Marty M.
Aug 3, 2023
The service at all levels was superb early
The service at all levels was superb! Quick responses to questions and even quicker executing decisions! Great product and very strong marketing program. Can't say enough about their excellence
Response from MrFluffyFriend™Aug 3, 2023
Thank you for your kind words and positive feedback, Marty! We are thrilled to hear that you had a superb experience with our service at all levels. Providing quick responses and excellent decision-making is a top priority for us. We are delighted that you appreciate our product and marketing efforts. Your satisfaction means a lot to us, and we are committed to delivering excellence in everything we do. If you have any more questions or need further assistance, please don't hesitate to reach out. We are here to ensure you and your furry friend have the best experience with MrFluffyFriend™. Thank you for choosing us! Sarah Team MrFluffyFriend™
Report
Chad L.
Aug 3, 2023
Bed size is super small!
Bed size is super small! I bought the bed for my border terrier and went with the size recommended on the website, the poor dog can't even curl up on the thing and won't go near it. Waste of money.
Response from MrFluffyFriend™Aug 3, 2023
Hello Chad, we apologize for the inconvenience and disappointment you experienced with the bed size. We understand that it's essential for your pet to have a comfortable and cozy space. Unfortunately, you didn't provide your order number for us to check anything. Please reach out to our customer support team with your order details, and we will be more than happy to assist you in finding a suitable solution. Your satisfaction is our priority, and we want to ensure you have a positive experience with MrFluffyFriend™ products. Thank you for your feedback. Sarah Team MrFluffyFriend™
Report
Dana
Aug 3, 2023
So soft and snuggly and dogs love them!
The dog beds I purchased are so soft and our dogs LOVE them! One downfall is that we have older dogs, so they have messed them a few times and thus we need to wash them periodically. I have purchased 4 of them, and 3/4 wash really well, however one of them now has a tear in it, so every time we wash it, the stuffing comes out in the wash. I still recommend this product, especially if you don't think you'll have to wash it too frequently. Your dogs will love it!
Response from MrFluffyFriend™Aug 3, 2023
Dear Dana, thank you for sharing your feedback with us! We're delighted to hear that your dogs are enjoying our soft and snuggly pet beds. We understand that washing the beds periodically is essential, especially for older dogs, and we apologize for the inconvenience caused by the tear in one of the beds. We appreciate your recommendation and value your loyalty to MrFluffyFriend™. If there's anything we can do to assist you further or if you have any questions, please don't hesitate to contact our customer support team. We are here to ensure your dogs continue to have a cozy and comfortable experience with our products. Thank you for choosing MrFluffyFriend™! Sarah Team MrFluffyFriend™
Report
Anne Marie G.
Aug 3, 2023
I purchased one of these for my puppy
I purchased one of these for my puppy. I have spent lots of time vacuuming up the bits that come off the dog bed. I washed it to see if this made a difference but it is still losing bits. My puppy does not really enjoy it - tries to chew it to bits and will not settle into it. I have taken it away and will try it with her when she is a couple of years old. For the cost, very disappointed.
Response from MrFluffyFriend™Aug 3, 2023
Dear Anne Marie, thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the dog bed. Our goal is to provide high-quality products that bring comfort to pets and satisfaction to their owners. We appreciate your concerns regarding the shedding of bits and your puppy's reaction to the bed. We take this feedback seriously and will use it to improve our products. We would like to make things better for you. We sent you an email today. Kindly check. If you have any other questions or need further assistance, please don't hesitate to respond to our email. We value your input and hope to have the opportunity to serve you better in the future. Thank you for choosing MrFluffyFriend™. Sarah Team MrFluffyFriend™
Report
Patrizia R.
Aug 2, 2023
Very bad product
Very bad product . My dog doesn’t even fit inside and I took the bigger one. It’s not padded enough enough and it slides when my dog try to get up. Save your money you can get better elsewhere for half of the cost.
Response from MrFluffyFriend™Aug 3, 2023
Dear Patrizia, we are sorry to hear about your experience with our product. We apologize for any inconvenience caused and thank you for bringing this to our attention. We take customer feedback seriously and are committed to providing the best quality products. Your comments will help us improve, and we will take your concerns into consideration as we work to enhance our offerings. We would like to discuss this further or explore possible solutions. We sent you an email. Kindly check. Your satisfaction is important to us, and we want to ensure you have a positive experience with MrFluffyFriend™. Thank you for your feedback. Sarah Team MrFluffyFriend™
Report
Mrs Geraldine A.
Aug 2, 2023
Roxy loves her new bed
Roxy loves her new bed, she can stretch out on it.
Response from MrFluffyFriend™Aug 3, 2023
Dear Mrs. Geraldine, thank you for sharing your feedback! We're thrilled to hear that Roxy loves her new bed and is finding it comfortable enough to stretch out on. We designed our beds with your pet's comfort in mind, and it warms our hearts to know that Roxy is enjoying it. If you ever have any more feedback or need further assistance, please don't hesitate to reach out. We're here to ensure you and Roxy have a wonderful experience with our products. Thank you for choosing MrFluffyFriend™! Sarah Team MrFluffyFriend™
Report
Helen L.
Aug 2, 2023
Product came quickly was what it said…
Product came quickly was what it said and the dog loves it
Response from MrFluffyFriend™Aug 2, 2023
Thank you for sharing your positive feedback with us, Helen! We're delighted to hear that you received your product promptly and that your dog loves it. At MrFluffyFriend™, we strive to provide excellent products and service to ensure our furry friends are happy and content. If you have any more feedback or need assistance with anything else, please don't hesitate to reach out. We're here to make sure you and your pet have a wonderful experience with our products. Thank you for choosing MrFluffyFriend™! Sarah Team MrFluffyFriend™
Report
Cheri M.
Aug 2, 2023
We have purchased the large size for…
We have purchased the large size for our Kelpie. She is not a big dog so thought large would do it. Should have bought XL. Wrote to them but nothing forthcoming to correct it,,, just an apology which doesn’t help my dog fit in the bed! She does play around it or lean in it & I have washed it in the machines no issues: the bed quality was v good & was just as expected. Too bad it’s too small,
Response from MrFluffyFriend™Aug 2, 2023
Dear Cheri, thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the sizing of the bed for your Kelpie. Your satisfaction is essential to us, and we regret any frustration caused by the size not being suitable. We appreciate your kind words about the bed's quality and performance, and we're glad to hear that your dog enjoys playing around and leaning on it. Regarding the sizing issue, we would like to make it right for you. Unfortunately, you didn't provide your order number for us to check anything for you. Please contact our customer support team, and we will be more than happy to assist you in finding a solution that better suits your dog's needs. Your satisfaction is our priority, and we want to ensure your pet has a comfortable and enjoyable experience with our products. Once again, we apologize for any inconvenience and appreciate your understanding. We look forward to resolving this matter for you. Sarah Team MrFluffyFriend™
Report