Douglas M.
Far too many emails after purchase. Last month purchase.
Far too many emails after purchase. These products are normally a one or two time purchase and continuous Mktg emails are EXTREMELY ANNOYING. I don't mind getting an update on products but this onslaught is enough to put me off buying anything in the future. I did buy something before but must have unsubscribed for the same reason. The product I bought (orthopaedic bed I think) is not all that great. Also a bit small for the weight chosen 40kg. The dog prefers one with a rim as it supports the head. Wouldn't recommend it over the others as not giving any significant benefit that I can ascertain. Date approximate but it was recent.
Response from MrFluffyFriend™Aug 31, 2023
Dear Douglas, thank you for sharing your feedback with us. We apologize for any inconvenience caused by the frequency of our emails. We aim to keep our customers informed about new products and updates, but we understand your concern and will take it into consideration to improve our communication. We also appreciate your insights about the product you purchased. We're sorry to hear that it didn't meet your expectations and that the sizing didn't work well for your dog. We always strive to provide products that cater to different preferences and needs, and we're sorry if this one fell short for you. If there's anything else you'd like to discuss or if you have further questions, please don't hesitate to reach out. Your feedback helps us enhance our products and services. Best regards, Sarah Team MrFluffyFriend™