MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Jude C.
Oct 24, 2023
Overpriced and slow to arrive from China. Stick with Lidl
Very slow to arrive as it comes from China. Seems small for the siz we ordered but other reviews say they charge more than the item cost to take returns (back to China). This cost £49. I could get the equivalent in lidl for under £20. Also, the dog won't go near it
Response from MrFluffyFriend™Oct 25, 2023
Dear Jude, we appreciate your feedback and apologize for any inconvenience you've experienced. We continuously strive to improve our services and product offerings. We will be sending you an email to assist you to the best of our abilities. Best regards, Sarah Team MrFluffyFriend™
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Cynthia T.
Oct 24, 2023
Took to long to receive/no updates
Love the bed however IT TOOK WAY TOO LONG TO GET. I was asked to review the product at least a week before I got it. I have 3 other older pets and I cannot think about purchasing another one….. way to expensive for me..🫤
Response from MrFluffyFriend™Oct 24, 2023
Dear Cynthia, we appreciate your feedback and understand your concern regarding the delivery time. We apologize for any inconvenience you experienced. Your input is important, and we're continuously working to improve our services. If you have any further questions or need assistance, please don't hesitate to reach out. We aim to ensure a better experience for you in the future. Warm regards, Sarah Team MrFluffyFriend™
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Catherine B.
Oct 23, 2023
It’s hard to writ a review when you…
It’s hard to writ a review when you haven’t received the merchandise! I order on Sept. 27 and no dog bed!
Response from MrFluffyFriend™Oct 24, 2023
Dear Catherine, we're truly sorry to hear that you haven't received your order yet. Your feedback is important to us, and we're committed to resolving this issue for you. Please expect an email from our customer support team. We'll ensure this is addressed promptly. Thank you for your patience. Best regards, Sarah Team MrFluffyFriend™
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Shopping B.
Oct 23, 2023
The bed took forever to arrive
The bed took forever to arrive. I ordered because my son’s shelter dog loves his bed. My shelter dog who is 14 and overweight does not like bed plus it’s too small. I was cautioned that the beds run very small. I ordered a Large. I should have ordered XL or XXL. No telephone number for company so could not exchange. Could be such a good product, but poor customer service and extremely slow delivery time.
Response from MrFluffyFriend™Oct 24, 2023
Dear Shopping Bear, we're sorry to hear about the delay in delivery and the sizing issue you encountered. Your feedback is important to us, and we appreciate your input. We're continually working to improve our service and products. Please note that we aim to provide accurate sizing information on our website to help customers make the best choice for their pets. Unfortunately, you didn't provide your order number for us to check anything. If you have any further questions or concerns, please feel free to reach out. We're here to assist and ensure your experience with MrFluffyFriend™ is a positive one. Best regards, Sarah Team MrFluffyFriend™
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Theresa K.
Oct 23, 2023
Old dog smiles
My very old dog is very set in her ways. She has arthritis. I thought bed looked comfy and would be good for her. She was hesitant to try the bed but did eventually. Now she lays in the bed and smiles. I would say she is a satisfied customer.
Response from MrFluffyFriend™Oct 24, 2023
Dear Theresa, we're delighted to hear that your very old dog is enjoying her new bed and experiencing comfort. Seeing her smile is the best testament to our products. Thank you for sharing her happiness with us. If you ever need more assistance or have any questions, please feel free to reach out. Warm regards, Sarah Team MrFluffyFriend™
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Dagmara
Oct 23, 2023
Mr FluffyFriend anxiety-relieving bed for dogs
Well, the first bed I got was too small, my dog would barely fit in it, but since I really liked the looks and feel of the product I decided to order a bigger one. It arrived today and I am really happy and Nero is as well, he curled up inside in no time and all that you could hear was gentle snoring...
Response from MrFluffyFriend™Oct 24, 2023
Thank you for sharing your experience with our MrFluffyFriend anxiety-relieving bed for dogs, Dagmara. We're delighted to hear that Nero is now happily enjoying his new, larger bed, and the gentle snoring is a heartwarming sign of his comfort. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to ensure both you and Nero have a wonderful experience with our products. Warm regards, Sarah Team MrFluffyFriend™
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Marc H.
Oct 23, 2023
commande passée le 6/10 et après 2…
commande passée le 6/10 et après 2 rappels , toujours pas reçue ce 23/10 et rien n'indique que ca va arriver dans un avenir proche . Je sais que la chine n'est pas la porte à côté mais la , il y a de l'abus !
Response from MrFluffyFriend™Oct 24, 2023
Cher Marc, nous nous excusons pour le retard de votre commande. Nous comprenons votre frustration et nous travaillons activement pour assurer une livraison rapide. Nous vous avons d'ailleurs envoyé un e-mail vous informant du suivi de votre colis. Veuillez vérifier votre boîte de réception. Si vous ne trouvez pas l'e-mail dans votre boîte de réception, vérifiez également vos dossiers de spam et de courrier indésirable, car les e-mails y aboutissent parfois. Nous vous prions d'agréer, Monsieur, l'expression de nos salutations distinguées, Sarah L'équipe MrFluffyFriend™
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Michelle W.
Oct 22, 2023
I have just purchased my 5th item
I have just purchased my 5th item, and once again I am super happy, as I have been with all of my previous purchases, the quality and service, not to mention the speed of delivery is what keeps me coming back. Mr fluffy will always be my first go too when my pet kids are ever in need for some spoiling
Response from MrFluffyFriend™Oct 23, 2023
Dear Michelle, we're overjoyed to hear that you've purchased your 5th item from us and that you've been consistently satisfied with the quality, service, and delivery speed. Your loyalty and kind words mean the world to us. We're here to ensure your pet kids are always spoiled with the best! Thank you for choosing MrFluffyFriend™, and we look forward to serving you in the future. Warm regards, Sarah Team MrFluffyFriend™
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