MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Vestri
Dec 14, 2023
Pas de nouvelles de ma commande..
Pas de nouvelles de ma commande depuis 3 semaines...aucune reponse a mes demandes. .par contre le montant de l achat a bien ete prélevé...pas tres cool...
Response from MrFluffyFriend™Dec 16, 2023
Cher Vestri, nous nous excusons sincèrement pour le retard et la gêne occasionnée. Notre équipe étudie activement l'état de votre commande et vous fournira une mise à jour dans les plus brefs délais. Votre satisfaction est notre priorité et nous apprécions votre patience. Je vous prie d'agréer, Madame, Monsieur, l'expression de mes salutations distinguées, Sarah L'équipe MrFluffyFriend™
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Cathleen H.
Dec 14, 2023
Obwohl es kurz vor Weihnachten ist kam…
Obwohl es kurz vor Weihnachten ist kam die Bestellung schnell an. Man wurde vorher auch darauf hingewiesen das es länger dauern kann. Unser Hund hat es sofort angenommen und fühlt sich richtig wohl darin.
Response from MrFluffyFriend™Dec 26, 2023
Vielen Dank für Ihre entzückende Bewertung, Cathleen! Es freut uns sehr zu hören, dass Ihre Bestellung pünktlich angekommen ist, besonders während der Weihnachtszeit. Unser Ziel ist es, sicherzustellen, dass sowohl Haustiere als auch ihre Besitzer ein schwanzwedelndes Erlebnis mit MrFluffyFriend™-Produkten haben. Es wärmt uns das Herz, wenn wir wissen, dass Ihr Hund seinen neuen Artikel nicht nur akzeptiert hat, sondern sich auch unglaublich wohl darin fühlt. Wir wünschen Ihnen und Ihrem pelzigen Freund eine wuff-tastische Weihnachtszeit! Mit freundlichen Grüßen, Sarah Team MrFluffyFriend™
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sheelagh F.
Dec 14, 2023
We got this bed this morning
We got this bed this morning, and our Dalmatian looked at it and weighed it up…and put her treet on it.. she hasn’t been off it since! A wonderful pet bed, and so pleased with it.
Response from MrFluffyFriend™Dec 26, 2023
Thank you for choosing MrFluffyFriend™ for your Dalmatian's comfort, Sheelagh! We're thrilled to hear that she loves the bed and has made it her new favorite spot. Your satisfaction is our top priority, and we appreciate your kind words. If you have any further questions or need assistance, feel free to reach out. Happy snuggling! Best regards, Sarah Team MrFluffyFriend™
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Katharine L.
Dec 14, 2023
Better late...than never???
After almost a month, I have yet to recrive the three beds I ordered. Very disappointing, but you happily asked me to review how happy I was with my purchase. And each time I ask where my order is, i get an evasive wait a few days. Well, someday the beds may appear... .
Response from MrFluffyFriend™Dec 16, 2023
Dear Katharine, we sincerely apologize for the delay in your MrFluffyFriend™ bed order. We understand your frustration and appreciate your patience. Rest assured, our team is actively working to resolve this issue, and your beds will be with you soon. Thank you for your understanding. Best, Sarah Team MrFluffyFriend™
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georges R.
Dec 14, 2023
Je n arrive pas à joindre le service…
Je n arrive pas à joindre le service client,commande passée il y a plus de 10 jours et toujours rien. Pas très sérieux le service client. Georges
Response from MrFluffyFriend™Dec 16, 2023
Cher George, nous nous excusons pour le désagrément que vous avez subi avec notre service. Nous examinerons rapidement le problème et vous enverrons un courrier électronique. Si vous ne voyez pas notre réponse dans votre boîte de réception, vérifiez également vos dossiers de spam et de courrier indésirable. Nous vous remercions de votre patience et apprécions vos commentaires. Nous vous prions d'agréer, Monsieur, l'expression de nos salutations distinguées, Sarah L'équipe MrFluffyFriend™
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Ing
Dec 14, 2023
Lovely bed but WAY too small
Lovely bed but WAY too small and not cheap. My cockapoo wasn’t even in the maximum weight range of suggested bed - this bed would only fit a chihuahua! Didn’t realise it was coming from China - ad was not transparent. Returning to China would not make sense as would be half the price of bed again. Waste of £41
Response from MrFluffyFriend™Dec 16, 2023
Dear Ing, we appreciate your feedback regarding the MrFluffyFriend™ bed. We apologize for any inconvenience caused by the size discrepancy. Customer satisfaction is our top priority, and we take your concerns seriously. Unfortunately, you didn't provide your order number for us to check anything. Please reach out to our customer support at [email protected] with your order details, and we'll work towards a resolution that meets your expectations. Sincerely, Sarah Team MrFluffyFriend™
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Annette M.
Dec 14, 2023
Love the Mr Fluffy Pet bed
Love the Mr Fluffy Pet bed. Extremely soft. My little puppy loves to bury her head in the soft surrounds. Bed came well packed & was easily able to be fluffed up. It was dispatched in a timely manner. Highly recommend
Response from MrFluffyFriend™Dec 26, 2023
Thank you so much for your kind words, Annette! We're thrilled to hear that your little puppy is enjoying the softness of the MrFluffyFriend™ Pet bed. Our team takes great care in ensuring timely delivery and excellent packaging. We appreciate your recommendation! Best, Sarah Team MrFluffyFriend™
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ben B.
Dec 14, 2023
We still did not receive the product. It is now the fourth time they keep saying me that I have to solve the problem with the post myself. They have all the information they need! I now asked my money
We did not receive the product. And they want us to contact the correos to solve the problem which is theres. Because of your reaction: i’ll report back when itis resolved!
Response from MrFluffyFriend™Dec 16, 2023
Dear Ben, we apologize for any inconvenience you've experienced. Please rest assured that we take this matter seriously. One of our customer support representatives will reach out to you, and we'll work diligently to resolve the issue with the shipping provider on your behalf. Sincerely, Sarah Team MrFluffyFriend™
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