MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Also known as
mrfluffyfriend.com
Website
mrfluffyfriend.com
Category
Pet Stores
Listed on Five Star Index
2026
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The company replied to 99% of reviews.
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Most recent review: October 2026.
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While tracking my package, I realised it was being shipped from China!!! Waited anxiously for delivery but was horrified when I received the package - it bore no resemblance to the product advertised - it couldn't even be described as a cushion let alone a bed! Ordered a "medium" but it's really too small for my small dog. Agree with other reviewers - IT'S A LOAD OF CRAP AND THIS COMPANY ARE SCAMMING PEOPLE OUT OF THEIR MONEY. INTEND TO REPORT THEM
Response from MrFluffyFriend™Dec 26, 2023
Dear Mrs. Mannix, we sincerely apologize for any inconvenience you've experienced with your recent purchase of MrFluffyFriend™ product. We are committed to ensuring customer satisfaction. We'll work diligently to address and resolve your concerns promptly. Please expect an email from us shortly,
Best regards,
Sarah
Team MrFluffyFriend™
SA
Samantha and Daniel T.
Love these!!
Well, I had heard great things about these dog beds, but I admit... We were skeptical. We saw them roll through in an ad on sale and decided, "well, we have our older pup getting arthritis, maybe she'd be more comfortable on this?". Dude. DUDE. We ordered two of them, as we have two big dogs. Our oldest is a 80lbs boxer mix, the younger is a 70lbs belgian malinois/cane corso mix. The first one arrived, and our oldest loved it so much, she would get irritated at her little brother (or the cat who stole it too) when they took her spot. We had the first one for well over a week before the second one got here, but in that time it saw both dogs, a cat, and both my kids on it like it was a prized possession. It was roughhoused on, had bones buried on it (though cutely no animals would eat their raw treats on it, I had to move the bed before they'd eat anything that could mess it up. Was hilarious)... Not a single piece of fluff came off. Impressed does not cover it. So, fast forward to the next one getting here (today actually), and the second they see the fluffy bed unfurling, they lose their MINDS. They are prancing, dog bowing, and ecstatic. Now both dogs are bunkered down in a bed each and snoring. Even if these beds only last six months to a year... To see these two this comfortable has made my heart sing. They stay warm with or without a blanket. Sink happily into the deep sides... Heck, it even helped the youngest through a thunderstorm. It was well worth the money. My furbabies are on par with my human ones, so their comfort means as much to me. Did I mention my kids have snagged these beds too as a "I fit I sit" moment? They are both teenagers... If it can get a seal of approval not only from dogs, but a 14 year old girl and 16 year old boy... What more can be said? Lol. 8 human thumbs up and 6 dewclaws (the malinois has back ones too). Highly recommend!
Response from MrFluffyFriend™Dec 26, 2023
Dear Samantha and Daniel T,
Thank you so much for your pawsitively amazing review! We're thrilled to hear that our MrFluffyFriend™ beds have brought so much comfort and joy to your fur family. It warms our hearts to know that your older pup with arthritis is finding relief, and we're delighted that both beds are a hit with your 80lbs boxer mix and 70lbs belgian malinois/cane corso mix.
It sounds like our beds have become the go-to spot for everyone in the household, including your little brother, the cat (sneaky thief!), and even your human kids. We're over the moon that our beds survived the roughhousing, bone-burying adventures, and teenage "I fit I sit" moments without losing a single piece of fluff. Your description of the ecstatic prancing, dog bowing, and deep snoring is music to our ears.
We're committed to providing quality and comfort for all our furry friends, and we're delighted that your furbabies, both canine and human, have given us their enthusiastic seal of approval. Your heartfelt recommendation means the world to us, and we're here for your fur family whenever they need a cozy retreat.
Wishing you and your beloved pets endless moments of joy and comfort with MrFluffyFriend™!
Warmest regards,
Sarah
Team MrFluffyFriend™
CF
Catherine F.
Absolutely fantastic dog blanket!
I looked for a long time for a dog blanket and finally found this one. I had no idea what I would be getting, but it turned out to be perfect! I wouldn't change a thing! He loves anything soft and plush, and adores it because it is so incredibly soft and cuddly. As a mountain dog he's always warm, so I was concerned it would be too hot for him, but no, I drape it over him at nap time and he keeps it on for hours. He leaves the room and comes back later still wearing it. I got the largest one available which is a good size, and just got a second one for his couch, which he loves sleeping on. So pleased and highly recommend! Thank you so much MrFluffyFriend! Customers for life!
Response from MrFluffyFriend™Dec 26, 2023
Thank you so much for your paws-itively wonderful review, Catherine! 🐾 We're thrilled to hear that our MrFluffyFriend™ dog blanket has become a perfect snuggle companion for your mountain dog. It warms our hearts to know that he adores the softness and coziness of our blanket. Your loyalty means the world to us, and we're honored to have you and your furry friend as part of the MrFluffyFriend™ family! 🐶💖
Warm regards,
Sarah
Team MrFluffyFriend™
BB
Beth B.
Best Dog bed ever!
We were out of town when the new bed arrived for our Autumn and she was so excited when she was able to get on it and sleep there! It arrived so fast and the quality of the bed is the best we have ever had for our girl. We live in cold weather with storms and it seems to make her less anxious for sure! Recommend this for any fur baby family!!!
Response from MrFluffyFriend™Dec 26, 2023
Thank you for your pawsitively wonderful review, Beth! We're thrilled to hear that Autumn is loving her new MrFluffyFriend™ bed, especially during those chilly storms. Providing comfort and reducing anxiety for fur babies is our top priority. We appreciate your recommendation to fellow fur baby families. If you have any more feedback or questions, feel free to reach out. Happy snuggling!
Warm regards,
Sarah
Team MrFluffyFriend™
WR
Wendi R.
My senior dog absolutely loves this bed…
My senior dog absolutely loves this bed that’s the reason 4 star review, however the quality could be better for the price point.
Response from MrFluffyFriend™Dec 26, 2023
Thank you for sharing your feedback on MrFluffyFriend™ bed, Wendi. We're delighted to hear that your senior dog loves it! We appreciate your honest input about the quality and understand your concern. We're constantly striving to improve, and your comments are invaluable. If you have any specific suggestions or issues, please feel free to reach out to our customer support. Your satisfaction is our top priority.
Warm regards,
Sarah
Team MrFluffyFriend™
CB
Christine B.
If you are not pleased with your order they make it almost impossible to return
After my first review, stating that both the bed and the safety car seat were too small despite having ordered both, a size larger than recommended the company offered me 15% off the first bed and 30% of a larger size. This would mean I would pay £62 for a bed my dog could actually use. They completely ignored my complaints about the car seat. I then received a copy of their returns policy which was stated it had to be returned in the same (vacuumed packed) packaging, to China!!!
I wish I had read the reviews. You can get the same product, postage free (if the total order is over £10) for £3.00 from Temu.
Response from MrFluffyFriend™Dec 26, 2023
Dear Christine, we appreciate your feedback and apologize for any inconvenience caused. We strive to provide the best customer experience. We'll review our return process. Thank you for bringing this to our attention.
If you need further assistance, please feel free to respond to the email you received from our customer support.
Sincerely,
Sarah
Team MrFluffyFriend™
CA
Carrie
With the busy holidays and delayed…
With the busy holidays and delayed deliveries, I appreciate the promptness of the customer service in expediting my delivery before Christmas! My golden retriever just loves his new mr. fluffy bed! Thank you for an amazing product!
Response from MrFluffyFriend™Dec 26, 2023
Thank you for your kind words, Carrie! We're thrilled to hear that your golden retriever is enjoying their new MrFluffyFriend™ bed. Our team understands the importance of timely deliveries, especially during the busy holiday season, and we're delighted we could expedite your order to ensure it arrived before Christmas. If you ever have more furry friends in need of comfort, we'll be here for you. Happy holidays to you and your fluffy companion!
Best regards,
Sarah
Team MrFluffyFriend™
PA
Paul
Bought the XL version for my German…
Bought the XL version for my German shepherd and my Swiss shepherd. Surprised at how small the package was and thinking how is this going to be big enough. Barley got it out of the package and one promptly plopped themselves down and stayed there for most of the night. Will be ordering another one soon.
Response from MrFluffyFriend™Dec 26, 2023
Thank you for choosing MrFluffyFriend™ XL for your German and Swiss shepherds, Paul! We're delighted to hear that your furry friends are enjoying the comfort. Our XL version is designed for ultimate coziness, and we appreciate your feedback. Feel free to reach out if you have any questions or need assistance. Looking forward to serving you and your pets again soon!
Best,
Sarah
Team MrFluffyFriend™