MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Kathy F.
Jan 5, 2024
Way too small
After a very long wait, I finally received my Mr Fluffy Friend bed. I am so disappointed with the size of the bed. I ordered a 2XL and there is NO WAY this is a 2 XL bed. This is false advertising at its best. Do not waste your time with this China based company. This scam takes your money and delivers an inferior product that is impossible to return. Thank you Mr Fluffy for stealing my hard earned money for a product that is in no way what you advertised. Kathy
Response from MrFluffyFriend™Jan 7, 2024
Dear Kathy, We sincerely apologize for any inconvenience caused. Our team is dedicated to ensuring customer satisfaction, and we're sorry to hear about your experience. Please follow the instructions given to you by our customer support so that we can assist you further with your concern. Thank you for bringing this to our attention. Best regards, Sarah Team MrFluffyFriend™
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Helen S.
Jan 5, 2024
After Christmas surprise!!!
I have to say it did take a while but boy was it worth it my pup loves this bed.😍 I took it out of the package put it down. He jumped in it. I tried to pick it up and move it around a little bit. He grabbed it put it back down and he didn’t want anybody to touch it. He stayed in it all night and then this morning …I see that he has pulled it up on top of his old bed And he is just tucked thank you. I’m so grateful🥰 I did want it as a Christmas present but hey, it got here that’s what matters I appreciate it. 💜. I wish there was a way to leave you a photo here. Thank you so much.
Response from MrFluffyFriend™Jan 7, 2024
Dear Helen, We're thrilled to hear about your pup's joy with the MrFluffyFriend™ bed! 🐾 It warms our hearts to know he loves it so much. Thank you for your patience, and we're delighted it made for a wonderful Christmas surprise. Your pup's comfort is our priority, and we're glad he found the perfect spot. Your kind words mean the world to us! 🥰 Unfortunately, we can't receive photos here, but the joy in your words is more than enough. Warm regards, Sarah Team MrFluffyFriend™
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Erich
Jan 5, 2024
My dog loved the product instantly.
My dog loved the product instantly.
Response from MrFluffyFriend™Jan 7, 2024
Dear Erich, We're thrilled to hear that your dog instantly loved our product! At MrFluffyFriend™, we strive to create pet-friendly items that bring joy to our furry friends. Thank you for sharing your positive experience! Best regards, Sarah Team MrFluffyFriend™
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Ema M.
Jan 5, 2024
Total con!!
Total con!!! DO NOT BUY FROM THIS COMPANY. The bed arrived, far too small.... return address is CHINA. Do not buy from this company.
Response from MrFluffyFriend™Jan 7, 2024
Dear Ema, We're sorry to hear about your experience. Please accept our sincere apologies for any inconvenience. Our team is committed to resolving this issue promptly. Feel free to respond to the last email you received from our customer support for immediate assistance. Best regards, Sarah Team MrFluffyFriend™
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Alison
Jan 5, 2024
AVOID this company
AVOID this company! Their responses to all negative reviews and indeed to my emails are the same yet nothing changes. Their returns policy is a sham. Nowhere does it state that one has to return the item to China which costs more than the product price! The bed I received is smaller than dimensions advertised. The emails I received are full of ‘we apologise for any confusion and we endeavour……’ DO NOT BUY FROM THIS COMPANY
Response from MrFluffyFriend™Jan 7, 2024
Dear Alison, We appreciate your feedback and apologize for any inconvenience. Our team is committed to addressing your concerns promptly. If you need further assistance, kindly reach out to our customer support again at [email protected], and we'll work towards a satisfactory resolution. Thank you for bringing this to our attention. Best regards, Sarah Team MrFluffyFriend™
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Laura P.
Jan 5, 2024
I think my dogs are going to love it
I think my dogs are going to love it. I expected it to be a bit larger as I ordered the xxl. I wish I would have ordered two as both of my dogs are large.
Response from MrFluffyFriend™Jan 5, 2024
Thank you for choosing MrFluffyFriend™, Laura! We're thrilled to hear that your dogs are going to love their new XXL purchase. We appreciate your feedback about the size, and we'll definitely take it into consideration for future improvements. Feel free to reach out if you ever need assistance or decide to pamper your furry friends with another MrFluffyFriend™ treat. Best Regards, Sarah Team MrFluffyFriend™
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Paul
Jan 4, 2024
The bed I ordered was to have a…
The bed I ordered was to have a covering attached for a dog who loves to burrow. What I received is a common, bolstered dog bed. Was this a bait and switch? What happened???
Response from MrFluffyFriend™Jan 5, 2024
Thank you for reaching out to us, Paul. We appreciate your feedback and apologize for any confusion. Our MrFluffyFriend™ pet bed is designed as a round, non-removable cover bed, and it seems there might be a mix-up. It's possible you may have come across a different advertisement for a pet bed not from our store. We understand the importance of meeting your pet's specific needs and would like to ensure your satisfaction. Please check your order confirmation and the product listing to verify the details. If there has been a mistake on our end, we are committed to resolving it promptly. Feel free to provide more information or contact our customer service team at [email protected] directly so that we can assist you in finding the best solution. Best regards, Sarah Team MrFluffyFriend™
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PCierzan
Jan 4, 2024
Comfy Bed
I am pleased with my purchase although I was disappointed in the size. I wish there was a larger size beyond the XXL. My Shepard/husky is about 125 pounds and just fits on the bed. I wish she could stretch out a bit more but she seems to love it!
Response from MrFluffyFriend™Jan 5, 2024
Thank you for your feedback, PCierzan! We're thrilled to hear that your Shepard/husky is enjoying the comfort of MrFluffyFriend™ bed. We appreciate your suggestion for a larger size, and we'll certainly consider it for future product development. We hope your furry friend continues to enjoy cozy moments on their XXL bed! Best regards, Sarah Team MrFluffyFriend™
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