MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Rita R.
Jul 22, 2024
Puppy
My boxer puppy loves this pillow she goes right in her crate to lay on it day and night. Best purchase I have ever made.
Response from MrFluffyFriend™Jul 23, 2024
Thank you so much for the amazing review, Rita! It truly warms our hearts to know that your adorable boxer puppy is absolutely loving her new pillow and has claimed it as her favorite hangout spot. We're over the moon that you think it's the best purchase you've ever made! If there's anything else we can help with or if you have more thoughts to share, please don't hesitate to reach out to us. Cheers! 🐶🛋️
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Mariateresa
Jul 21, 2024
ottimi prodotti!
ho acquistato diversi prodotti: 2 cucce antistress copertina fresca coperta antistress il mio gatto siamese ne è entusiasta inoltre ho regalato ad un cagnolino le stesse copertine e ne sembra felice! sono prodotti che mantengono le promesse!
Response from MrFluffyFriend™Jul 23, 2024
Ciao Maria Teresa, Wow, grazie mille per la fantastica recensione! Ci fa piacere sapere che sia il tuo gatto siamese che il tuo cane amano i letti e le coperte antistress. È fantastico sapere che siamo sulla strada giusta con i nostri prodotti. Se avete bisogno di qualcos'altro o se avete altre idee da condividere, non esitate a contattarci. Siamo tutt'orecchi! Abbiate cura di voi! ✨
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alison S.
Jul 20, 2024
A Winning Toy!! Carrot Snuffle
My Maltese niece stayed with me for four weeks and loved the carrots snuffle. going through each of the carrots to find the treats was great fun for her. Friends of mine who came to the house during this time asked me to order one for them. It is the most popular item I have purchased from you.
Response from MrFluffyFriend™Jul 21, 2024
Thank you so much for your amazing feedback on the Carrot Snuffle Toy, Alison! We're absolutely over the moon to hear that it was a hit with your adorable Maltese niece and even got your friends talking. It's always wonderful to know that our products are bringing joy to people and their pets. If there's anything else we can help you with, or if you have any questions, just shoot us a message! We're here for you. 💗 Take care!
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Wolfgang L.
Jul 19, 2024
Warnung
Warnung, nichts kaufen! Schlechte Qualität und man bleibt auf den Kosten sitzen! Es kümmert sich keiner um eine Besserung und um das Problem, wie in den Antwortmail geschrieben wird!!!! Und wo ist meine Bewertung hin, die ich schon vor ein paar Tagen geschrieben habe? 24.07.24 Ein Kundendienst hat mir bis heute nicht geholfen. Wie unten beschrieben. Ich habe die Ware an den Absender, woher es gekommen ist wieder zurück geschickt. MrFluffy ist nicht in der Lage eine Adresse in Deutschland einem für die Rücksendung mitzuteilen, da es kein Deutschlandshop gibt!!!
Response from MrFluffyFriend™Jul 21, 2024
Hallo Wolfgang, Es tut uns wirklich leid zu wissen, dass du eine schwierige Zeit mit uns hattest. Eines unserer Teammitglieder vom Kundendienst hat dir geholfen und eine E-Mail mit einem Plan zur Behebung der Probleme geschickt. Könnten Sie sich bitte wieder bei ihnen melden, damit wir Ihre Probleme direkt angehen können? Ihre Geduld bedeutet uns sehr viel, und wir sind bestrebt, das Problem für Sie zu lösen.
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Tanya P.
Jul 18, 2024
They are wonderful to deal with and my…
They are wonderful to deal with and my dogs absolutely love their beds!
Response from MrFluffyFriend™Jul 19, 2024
Thank you so much for sharing your experience, Tanya! It's music to our ears to hear that you're satisfied with our service and that your dogs are having the best time with our beds! If you have any questions or concerns, please always feel free to reach out to us. All the best! 💗🐾
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KEVIN
Jul 18, 2024
Return policy is a sham
Return policy is a sham. you have to pay to ship it back to CHINA. Nothig special about this bed you cant find domestically.
Response from MrFluffyFriend™Jul 18, 2024
Hey Kevin, we totally get that you're not happy with our return policy. We've got someone from our team helping you out right now through email, and they'll be in touch really soon to go over some options and make sure we tackle all your worries. Thanks for hanging in there with us!
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Marie C.
Jul 17, 2024
The animals love your products!
I purchase the fluffy cover for a sofa or chair my old guy loves it on the sofa and at times my young one get mad so I will be buying another after summer so we have it for the fall. Thank you so much.
Response from MrFluffyFriend™Jul 18, 2024
Wow, Marie, we're absolutely over the moon about your fantastic review! It truly warms our hearts to know that your furry friends are giving our snuggly couch cover two paws up. It's so awesome that your senior pet is living his best life on it and that you're planning to get another for your little rascal. Your kind words and continued support really mean a lot to us. Take care and keep those tails wagging! 🐶💕
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Charlene
Jul 16, 2024
Terrible customer service
Missing delivery and completely washed their hands of this. A photo was sent as proof of delivery which was inside a vehicle. This is not proof it was delivered. Will never purchase from here again
Response from MrFluffyFriend™Jul 18, 2024
Hi Charlene, We're really sorry to hear that your order isn't going as smoothly as it should be. We totally get that this can be annoying, and we're on it! Our team is looking into what's going on, and one of representatives will get back to you just as soon as they can with more details. In the meantime, please hang in there and thank you for bearing with us. 🙏
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