Alison P.
Read the bona fide reviews, then you won’t buy.
I hope you read the reviews before you contemplate purchase. Wish I had. Don’t bother ordering this, it’s appalling. So thin my dog tried to make it into a bed by rolling it into a ball. Zero customer service, you can only reach them via email and then the agent replies and it’s a waste of her oxygen and mine. I tried to cancel my order within hours,even told them my dog had died, but they had my money and were not giving it back. The agent has generously suggested that I can return it, but as that requires posting to China back to the ever helpful agent not worth while.
Response from MrFluffyFriend™Aug 7, 2024
Dear Alison, We understand your frustration and sincerely apologize for the inconvenience you've faced. One of our customer support representatives is already looking into this and will send you an email to address your concerns. Please look out for an email from us shortly.


