Nancy N.
Sadness
Haven’t received it yet. Since Dec. 22
Response from MrFluffyFriend™Jan 28, 2025
Hey there, Nancy! Thank you for sharing your feelings with us. We truly understand how disheartening it is not to have received your order since December 22. Your experience is incredibly important to us, and we want to assure you that we are here to help. After checking our records, we can confirm that your order was successfully delivered on January 15, 2025. We understand that this may come as a surprise, and we sincerely apologize for any uncertainty this may have caused. The team member who is handling your order will be reaching out to you shortly with further information and assistance. We are committed to ensuring that your experience improves and that your needs are addressed promptly. Thank you for your understanding and patience during this time. We appreciate your trust in us and look forward to resolving this matter for you.


