Virginia H.
Order not received after 37 days!
I placed an order for an anxiety relieving dog bed Dec. 15. I still have not received it and I have made several attempts to contact your company regarding the order. On Dec. 19, I was sent a tracking link. As of 1/6/2025, the track shows the order was ready Dec. 17 in Elk Grove Village, IL. I have contacted your company to ask for assistance. Nothing!
Response from MrFluffyFriend™Jan 21, 2025
Hey Virginia, We understand that delays can be inconvenient, and we appreciate your patience as we look into this. After reviewing our records, we can confirm that your parcel was delivered on January 13, 2025. To resolve this and provide further assistance, I’ve informed the team member currently handling your case, and they will be reaching out to you shortly with more information. We truly appreciate your patience and understanding, and we’re committed to resolving this as quickly as possible.


