MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Karen
Jan 7, 2025
Made my dog smile.
Just opened 2 24 inch fluffy dog beds. Set them on the floor and both dogs immediately snuggled up in them. My 15 year old Havanese has not left it, is rubbing all over it and literally has a smile on her face, something we don't see often enough. Super soft bedding.
Response from MrFluffyFriend™Jan 9, 2025
Hey Karen, Thank you so much for your amazing 5-star review! We’re absolutely thrilled to hear that your dogs are loving their new fluffy beds, and it’s especially heartwarming to know your 15-year-old Havanese is so happy and comfortable! 😊 There's nothing better than seeing our furry friends relax and enjoy their new cozy spots. We truly appreciate you trusting us to provide that comfort for them. Here's to many more cozy moments and happy smiles ahead! 🐾💖 Thank you again for choosing MrFluffyFriend™.
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Sharon M G.
Jan 7, 2025
Finally arrived
Still haven’t received! Can’t review what I don’t have. Update. Finally received the bed. First night my dog wanted nothing to do with it. However, the next day he decided to check it out and this bed has quickly become his favorite! He has beds all over the house, but this bed is now his special haven! We can see why. The bed is soft and sorta acts as a hug. We definitely think the design is incredible!! Thanks for making my boy feel so secure. I’m giving 4 stars only because it took so long to arrive.
Response from MrFluffyFriend™Jan 7, 2025
Dear Sharon, We wanted to let you know that your item was delivered to a parcel locker at 12:18 pm on January 6, 2025. If you need more details or assistance in locating the parcel, please don’t hesitate to send us an email at [email protected], and we’ll be happy to help. Thank you for your patience, and we hope you enjoy your purchase once it’s in your hands!
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Richard T.
Jan 7, 2025
You have not notified usps to ship my…
You have not notified usps to ship my bed they have it held up till they hear from YOU it has been there since dec 16th Richard Taylor 95 Creekwood Pittsboro NC 27312
Response from MrFluffyFriend™Jan 18, 2025
Thank you for your feedback, Richard, and for sharing your experience. We truly understand how important it is to receive timely updates on your order, especially when it involves your pet's comfort. We’ve checked our system, and it shows that your parcel was successfully delivered on January 14, 2025. We understand this has been a long wait, and we're really sorry for any inconvenience caused. Our team is already working on assisting you and will be in touch shortly to provide further information. Your patience is greatly appreciated, and we’re here to ensure everything is sorted out for you!
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Lois D.
Jan 7, 2025
I ordered the fluffy friend bed Dec 15…
I ordered the fluffy friend bed Dec 15 2024 and I still haven't received it. I hope I still get it.
Response from MrFluffyFriend™Jan 18, 2025
Hello Lois, We sincerely apologize for the delay in delivering your MrFluffyFriend™ Bed. We understand how much you were looking forward to receiving it, and we truly regret that it hasn’t arrived yet. After carefully checking our system, it appears that your order was marked as delivered on January 11, 2025. However, we understand that situations like this require extra care, and we’re here to support you every step of the way. Rest assured that the team member who's assisting you will contact you shortly with further information.
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Carolyn
Jan 7, 2025
Not received in over a month
Have not received my order for over a month. No answers either.
Response from MrFluffyFriend™Jan 18, 2025
Hey Carolyn, We’re truly sorry to hear about the delay with your order and we totally understand how upsetting it can be to experience this kind of uncertainty. Your trust means so much to us, and we want to do everything we can to help. We would love to assist you in resolving this issue, but unfortunately, we’re unable to locate your order with the information provided so far. If you’ve already reached out to our team but haven’t received a response, we kindly recommend checking your spam or junk folder, as sometimes. If you still don’t see a reply, please don’t hesitate to contact us again at [email protected]. We’re committed to ensuring this is addressed promptly and getting everything sorted out for you.
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Annette
Jan 7, 2025
After a short while my moodle now loves her bed!
My 15yo moodle isn’t interested in this bed at all. First night she jumped straight in and then almost immediately jumped out again and hasn’t been back. Maybe it’s too hot. She prefers the floor or her old bed which is a European pillow with a towel on it. I put the towel and toys in the new bed so it would feel and smell familiar but it made no difference. I bought it hoping it might provide more comfort in her old age but she’s decided that it’s not for her. Updated review: After a few weeks she went back to her fluffy bed and spent every night curled up in it since. She loves it now!
Response from MrFluffyFriend™Jan 28, 2025
Hello there, Annette! Thank you so much for the updated review 😊 We’re really happy to hear that after a little time, your moodle has now settled into her fluffy bed and is enjoying it every night. It means a lot to us to know she’s comfortable and curled up happily in it!
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Jennifer W.
Jan 6, 2025
I have yet to receive my order
I have yet to receive my order. It was confirmed December 15, shipping label was created December 20. The updates have not changed since that time. I sent an email for support December 30 and received the reply that it had left their fulfillment center and to allow 30-40 days as the window was temporarily extended, though when my order was placed on the website it stated it should arrive by Christmas, but to allow 2 weeks (not 30-40 days). Kind of frustrated to say the least.
Response from MrFluffyFriend™Jan 21, 2025
Hi Jennifer, We understand how this situation has impacted your experience, and we're committed to resolving it to your satisfaction After looking into your order, we see that it was delivered on January 13, 2025. We know this does not match your expectations, and we're genuinely sorry for any confusion caused by the shipping window. The team member who is assisting with your order will provide more details shortly. We appreciate your understanding as we work to resolve this for you.
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Anna D.
Jan 6, 2025
Did not receive dog bed and was not advised if delivery time; so I am not at all happy with this purchase.
Did not receive dog b
Response from MrFluffyFriend™Jan 21, 2025
Thank you for sharing your feedback, Anna. We sincerely apologize for the inconvenience you've experienced. We understand how important it is to receive your order in a timely manner, and we regret that this hasn't been the case for you. Unfortunately, we are unable to locate your order with the information provided. To ensure we can look into this matter and provide you with a resolution, we kindly ask that you contact us directly at [email protected]. Please include your order number and any additional details you have, and our team will investigate and assist you promptly. We appreciate your understanding and look forward to assisting you.
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