MrFluffyFriend™Reviews of mrfluffyfriend.com

Before ordering anything online: Rule 1: READ THE REVIEWS! Question: what is the proportion of good to bad reviews? Rule 2: READ THE RETURNS POLICY! Question: what is the return address? I won't accuse this organisation of running a scam, but it is a con. Our daughter ordered a dog bed for our new puppy two years ago, and it is still clean, intact, ad robust. The slightly larger one we ordered before Christmas is clearly of lower quality, and does not provide any support for Rory's head. The only advice we have been given is to make sure we fluff it up (we have); if we don't like it, we can return it -- to CHINA -- at our expense, or donate it to charity. Our initial impression of the customer service response was favourable, but now we feel that we my have been talking to AI. The organisation is NOT passionate about your pet's happiness: it is passionate about fleecing the stupid westerners to China's advantage. PS: Did you watch Rip-off Britain this morning (6 Jan 2026)? All about rip-off Chinese companies specialising in PET GOODS, and unable to offer a proper refund/return scheme?

Schlechte Qualität vom Hundebett! Und wenn man es zurückschickt, dann muss man es nach China schicken und die Kosten selbst tragen! Bei einen Hundebett waren das fast 50 Euro! Absolut nicht empfehlenswert!!!

Wat een troep krijg je geleverd. Er zit bijna geen vulling in voor de XXL uitvoering. Mijn puppy ligt doorgezakt op de grond. Slechte klantenservice en voor 129euro echt hele slecht kwaliteit. Als je het retour wilt sturen moet het terug naar China, terwijl het bedrijf in IJsselstein is gevestigd. Echte oplichters, want de retourkosten zijn voor jezelf.. 50 euro

So not only do they not respond to customer inquiries about orders, they now blatantly LIE in their responses on TrustPilot. I've been trying to cancel an order for 36hrs, with no response from their so called 24/7 customer service. I made one other post on this topic, and a company official suggested I check my SPAM or Promotional inboxes. Sure enough, nothing there, but I did get another promotional email from Mrflufflyfriend today falsely claiming my order supports animal shelters? Seems hard to believe a sub-par product made in China will be helping my local animal shelter. I once again must strongly advise against doing business with these Scam artists. I'm blown away by how difficult they have made a simple online shopping purchase. BY FAR THE WORST EXPERIENCE I'VE HAD BUYING FROM AN ONLINE RETAILER.

Fraud, Scam, worse than thinking a McDonald’s hamburger looks like the one in TV commercial. Buyer beware, looks nothing like photo. Try returning, they have so many bad reviews takes a week for response and they hope to stall you beyond thirty days and you have to pay for for return of this fraud product. The absolute worst product ever purchased online, dog won’t even go near it. See photos, absolute fraud

Selbst ein Stern ist für diesen "Shop", den man mittlerweile schon Fake-Shop nennen muss zu viel. Bei Bestellung wurde Lieferzeit von 1-3 Tagen angegeben. Mittlerweile warten wir seit über 3 Wochen. Stornierung der Bestellung wurde nicht genehmigt, da die Sendung angeblich unterwegs ist. Darum wird sich jetzt Paypal kümmern. Nie wieder....zumal man die Ware für einen Bruchteil des Preises bei genauer Recherche online findet. Hier wird also billige China-Ware für viel Geld verkauft.

ARNAQUE CHINOISE. Produit de qualité chinoise donc oubliez. Prix exorbitant, coussin vu sur temu 3 à 4 fois moins cher. Renvoi sous 30 jours coute 80 euros, donc ils savent que les gens ne renvoient pas. La mousse est tellement de mauvaise qualité.

Very poor quality and nothing like the picture or description on the advert. Bed does not fluff up as promised and offers no support for my dog. This bed cost £80 and is the same quality that you would expect to pick up from a cheap market stall for a fraction of the price. The company are expecting me to cover return postage cost to China if I want to return it. False advertising at its finest. Definitely would avoid this company