MpixReviews of mpix.com

Horribly inexperienced, wanna-be print shop! Save your money and go to Walgreens. What they send you (if they send it at all) will be from an unidentifiable box filled with little pieces of cardboard that will arrive to you with no label, and with your images wrapped like a mummy with non-removable, industrial-strength tape. It you even attempt to unwrap it, it will completely destroy your order. Worst customer service, and professional service in the entire world! NO REFUNDS! .......EVER!! They will just belittle you, degrade, you, insult you, then finally slap you in the face by telling you that "There is nothing that we can do unfortunately. Um, ok, bye!" I had to file a dispute with my credit card to get refunded from their trash products and filed a complaint with BBB, Consumer Protection Agencies, Google review, and Trustpilot. BEWARE AT ALL COST!!

I've had several photos printed with MPix and am pleased with the quality. Most of the prints I order are art prints and the papers are lovely. I especially love the metallic prints they've done for me.

Mpix did a fantastic job of touching up, printing, and mounting my wife's funeral photographs. Much better quality than that offered by the funeral home and for a much more reasonable price. Its hard to know the first time around, but I won't be making that mistake again. Mpix is the way to go! Thanks

I’ve been a loyal Mpix customer for over a decade, and they continue to impress me every single time. The quality of their photos and products is consistently outstanding—crisp, vibrant, and professional. I’ve ordered everything from prints to gifts, and every item has exceeded expectations. Even during the hectic holiday rush, Mpix somehow manages to deliver in record time. Their speed, reliability, and top-notch quality are unmatched. I’m forever a customer and always recommend Mpix to friends and family. Five stars, every time

Horrible coloration compared to uploaded images. Vibrant reds and oranges were dark and grayish. Some prints came very blurry. If you contact customer service, I hope for your sake you do not get connected with Barry.

I had a small issue with my order and was blown away by how quickly and kindly the Mpix team resolved it. Jecilyn responded within minutes and had a solution in place almost immediately. Hands down one of the best customer service experiences I’ve had — fast, thoughtful, and truly appreciated!

Extremely disappointed just got my order. It only showed the head of the person’s face. It did not show the whole body just showed all the way up to the waist. It says on the website hundred percent happy but yet still Christian says oh when is that size you can’t get the full body, it doesn’t say that on the website if you get a particular size it doesn’t show the full body. This is misleading. It says 100% satisfaction it’s a bunch of liars. extremely misleading the clerk Christian said oh it could only do the head to the stomach, but it says online 100% satisfaction now if they couldn’t crop it from the head all the way down to the feet I should’ve received a message. Say we can crop a picture because it’s too big, it says on the website Christian says will give you 30% off then five minutes later Christian says will give you a credit of $34.50 becoming this company for years, they’re a bunch of liars first, he says one thing that says something different not about the money. I just open the picture and I showed it to the person and it was like why is it a headshot not about the money but I was disappointed opening up the picture. Do not use this company when they say 100% satisfaction that is a lie 😡 they did nothing to make me happy says on site 100% guarantee we will make it right Christian did nothing to fix it. It’s not good to be lied. I spent over $34 😡 not a single apology

Tried multiple times to upload my photos and it would never take. This website needs to be more user friendly. I got so angry trying to upload my photos I quit and unsubsidized my just created acount.