I signed up for moveu for my back pain. It definitely helped me and I do feel the program is very good.
However, moveu left a bitter taste with their org policies. When I signed up for a year sub, I was told I can convert to lifetime at any time. I again re checked this around 6 months and it was still the case. However, before a month, I tried to convert to lifetime membership, I was told that the policy changed and that I needed to sign up for lifetime 30 days after signing up for 1 yr sub.
So, I am on the fence of recommending this program to friends and family now.
Response from MoveUNov 10, 2020
Hi Pratik,
We're sorry to hear you weren't completely satisfied with the Service you received from MoveU Support. Please email [email protected], and we'll be happy to address your upgrade options.
Sincerely,
MoveU Support Team
AP
Allison P.
Great instruction
Great instruction! The instructors clearly know what they are doing. From anatomy to body injuries, these instructors clearly have depth of knowledge and experience.
Response from MoveUNov 4, 2020
Thanks for the great review Allison. We are thrilled to hear that you are enjoying the program and looking forward to hearing about your continued success!
MoveU Team
FI
FeelingBetter in A.
Solid program with a few clunks
The quality of information is great and I feel like for an online platform, MoveU does well. Oftentimes, the online feedback is generic, but the overall quality of feedback from online coaches is helpful.
The instructions of how to do the work/moves is high quality. Moving through the modules is easy, as it is automatic. I did often find myself craning my neck to watch the video while doing the exercise, but that adjustment comes with time and experience with the movement. There is a booklet to print out for the workouts/exercises in which I have found more success, then using the videos when I get stuck.
I am very disappointed this is not an app. To login each time is frustrating and clunky. There is an app, but the two programs are not related. Again, disappointing. I would like to see this program show a video, then the app progress to record the user doing the activity, almost like a tik tok duet. I think this would be helpful.
As for the price point, I am optimistic that at the end of this, I will feel it is worth the price. A month in, I am pain free, however because I am logging in when I think of it, I am not as consistent as I would like to be. An app could send me a reminder to do my exercises! As it is, I have to find an email, find the module, then log in. Like I said, kind of clunky.
Overall- quality of programming does supersede the clunk, but I wish it had quality and ease of use!
Response from MoveUNov 4, 2020
Thank you so much for this feedback. The app is certainly in the works and we appreciate your feedback to improve the program.
We are so glad you are seeing improvements. While we work to incorporate the program into the app, we recommend keeping the program open on your browser on your phone or computer for easy access. The program holds your progress so you can pick up right where you left off!
MoveU Team
SA
SarahPatil
Great!
It has helped me understand and be aware of my body more than I ever have been before
Response from MoveUNov 4, 2020
We are so happy to hear that Sarah. You've been doing great in the program. There is a lot of information to go over and practice and you are putting in the work. People who commit, as you have, see great success. Keep MUvin!
MoveU Team
MT
Mrs T.
Efficient
Efficient. Funny. Approachable. Fun. Helpful.
Response from MoveUNov 4, 2020
We're so glad you are enjoying it!
MoveU Team
DC
dc
Life changing program
Life changing program. Everything I learned is gold. 5 stars
Response from MoveUSep 11, 2020
Thank you so much for the review. We are thrilled that you are enjoying the program!
The MoveU Team
VJ
Victoria J.
Alright, not for me
The content and ideals behind moveU are great, it unfortunately didn’t work for me. I followed the program almost religiously for over 6 months with little reduction in my pain and developed new Imbalances from the movements that I didn’t start the program with. I started a different mobility/movement program And within 2 weeks I’ve been feeling better so have stopped moveU all together. I emailed to discuss a refund but was denied.
Most of the original coaching crew is gone (including Andrew and Katie who were integral to the program). There has been negative and hostile posts from previous staff that I followed on IG which also changed my perception of the owner and this definitely caused me not to want to be as active in the community. The personalized feedback has changed significantly, and may stop all together.
The lessons and information are valuable, and I know very helpful for many. At the end of the day, just not right for me.
Response from MoveUSep 11, 2020
Victoria,
Thank you for your feedback! We’ve loved having you as Muver and value your sincerity and commitment to our program. Your participation, willingness, and determination to improve your body is inspirational and something that we can all aspire to. We’re sad to hear that our Program may have not been the best fit for you; however, we are excited to hear that you’ve found something that better fits your needs. Although we pride ourselves on offering a Program that is for nearly everyone, we understand that sometimes there are exceptions, like yourself.
In regards to our internal changes, we can assure you that our mission is what continues to propel the company forward: to help individuals free themselves from pain. This remains at the heart of all that we do and our Team is an integral part of how we accomplish that. Therefore, we always seek to create an uplifting, exciting, and empowering environment.
We’re happy to hear that you were able to learn and grow from the invaluable lessons and information. Upon further review and having seen your unwavering commitment in our Community and Program, we have decided to honor a partial refund for you. Although it is outside of our typical refund window, we want to support you in your continued journey to success. A MoveU Customer Support Representative will be in touch shortly for further details.
Victoria, again, we want to thank you for taking the time to write this review and truly commit to our Program. You’re an inspirational human and we could all learn from you! Thanks for being awesome.
AL
Anton L.
I love MoveU
I love MoveU, the level of indepth that they go into spine health absolutely crushes the health industry, I have been struggling for 6+ years and it almost ruined my life and now that I found Moveu, I'm moving in a completely different direction and I'm so much healthier than I used to be, so grateful I found Moveu!!!
Response from MoveUAug 19, 2020
Thanks for your review! It makes us so happy to hear that you are progressing well! We aim to empower YOU with the knowledge to improve your body's function and alignment and we're thrilled that you are enjoying great results. Thanks for sharing!
Keep MUvin!
MoveU Team