moosetoys.comReviews of moosetoys.com

My son was missing a few accessories from his Bluey House, and when I contacted Customer Service they were more than happy to help. They sent them out without any fuss! My little boy was delighted! Great Team and very friendly!

My son loves Akedo. We had a small issue with one of the figurines, and when I reached out to their customer service Moose Toys went over and above to make it right. My son was so thrilled! We are very happy customers! I highly recommend this toy company's products and their awesome customer service!

Un service client exemplaire, une déception lors de l'utilisation du jouet par ma fille mais le service clientèle nous a renvoyer le nécessaire pour que la magie s'opère. Je recommande vivement Moosetoys. Au plaisir.

Moose Toys are honestly the most amazing toy brand there is. My little girl is 2 & has Autism. Her special interest is cookeez makery and she is absolutely obsessed. We have the biggest collection ever and they are the only toy that make my daughter happy. She is Cookeez Makerys biggest fan! She was desperate for the Unicorn Tart, but after buying almost 30 toasty treatz, we still couldn't find it. My daughter was beginning to get really upset, so I reached out to Moose Toys with a photo of my daughter & her full collection. They were so fast to respond and help us! They sent my daughter the Unicorn Tart for free. My daughter was the happiest I've ever seen her. We will never forget what Moose Toys did for her and we are forever grateful. Thank you so so much! We will be buying every single cookeez makery product that comes out! Naomi & Nova x

I had a great experience with customer service. When my child opened their pixie they accidently cut through the magic pixie potion. I contacted costumer service and they promptly got back with me. There was some confusion on my end on which type of solution I needed them to replace, so they sent me an entire new replacement in the mail, along with two smaller pixie toys. My kiddo was super upset when she messed up the original toy (that was a birthday gift), so it was exciting to see her open a new package with extra toys. It did take a few weeks to get the replacement- but I think this was due to our location. We will be repeat customers.

Very helpful And such a great attitude! Cheerful and ready to help … I will most definitely buy from the company again because they have earned my trust!

My son is OBSESSED with the goo jitzu toys he has a good collection going right now. When we got him one from the binky fairy for giving up his binkies finally he was playing with it and notice liquid coming out of its mouth. It was the one that talks so we were concerned. I contacted the company and they were so helpful and made my son's day they sent a new goo guy (as my son calls them) and a bonus one. He was beyond excited to receive 2 of them when he only expected one and he knew it possibly wouldn't be the same one that was damaged but he was still happy. They sent him one as fast as they could and were super nice with the whole experience. I recommend them to everyone and tell everyone that that's all my son wants for anything lol. Thank you again for being such an awesome company and making a really cool toy.

Twice my son has had Akedo Warriors break and both time Moose Toys Customer Services have been courteous, professional, helpful and absolutely brilliant with their responses. No quibble, no hassle, just a straight-up replacement. I’ve always said, it’s not the problem that should be judged but the action to the problem that marks the person (company). Moose Toys Customer Services, unreservedly, surpass any expectations you could have. Top notch!!