April D.
Was told I'd receive a replacement and promotion items in the mail, but never did.
After a few weeks of saving for it, I was able to purchase their king hydra toys from my local Walmart for my four year old son. I had opened the package for him and gave it to him in the back seat, except by the time I had gotten home the inside of the toy was a gooey mess and all over the back seat of my jeep! It has since stained my seats and interior plastic and I haven't been able to remove it. I reached out to moose toys about the defective toy, after trying to exchange it where I purchased it from. They said that they'd send out a replacement, along with some free toys for my son for the inconvenience. Except when I received the box in the mail about three weeks later, all that was in the box was the accessories for King Hydra, but not the actual toy. Nor did they send any promotional toys for him either. I had him so excited, awaiting that box for three weeks. Just to open it and find just the belt and a sword for the toy we had already thrown away, to avoid any further messes in the house or car. So, needless to say, I'm out about fifty bucks and just ended up with a belt and a three pronged sword that I don't have the toy for. Not to mention a very upset four year old, who waited three weeks for nothing. I've since decided not to purchase any more of their toys for my two little ones, which honestly has been disappointing because my four year old had one heck of a collection of the goo characters.