moosetoys.comReviews of moosetoys.com

I purchased a set of Bluey family figures for my Granddaughter but unfortunately one of the figures was slightly damaged. I contacted moosetoys and after a couple of prompt email exchanges they sent me a replacement set. Great customer service and a very happy customer. Thank you @moosetoys!

When I reached out to Moose Toys about a small item missing from a recent purchase, they were not only quick to respond but fast to remedy the error as well. The support team kept me posted every step of the way, and the replacement item arrived quickly and safely. Very pleased customer over here!

We bought a Heroes of Go Jit Zu Jurassic World Velociraptor Blue Moose Brand Toy on Amazon for our 7 year old son who is absolutely obsessed with dinosaurs! Unfortunately the second day, the toy broke, so we contacted Moose Toys. I was so surprised how quickly they responded and that they were going to send a replacement! My son was so happy!! It was a relief to have such a great customer service experience!! Thank you Moose Toys!!

J'ai contacté le service client afin d'avoir des informations concernant un jouet que je souhaite acheter. J'ai été très bien accueillie, et ai reçu une réponse complète, précise et adaptée très rapidement. Une équipe formidable qui donne confiance et envie d'acheter cette marque. N'hésitez pas à les contacter, ils sont très accessibles et précis.

I called moose toys when our mama surprise pet hamster stopped working. They were very receptive, and it was obvious that they were anxious to resolve our problem. They sent us a new hamster and now it works perfectly! Thank you for making my granddaughter so happy!

My daughter received a fridge frigo freeze cake as a late Xmas.gift. On opening it the cuddly toy did not shiver or work even with new batteries, I contacted moosetoys support via email and they sent a replacement very quickly which cheered up my 9 year old girl, excellent.customer service and communication, highly recommend

Great service, nice communication. Highly recommended.

My son loves the goo jit zu toys. He received one for Christmas that was damaged. We didn't have a receipt since it was a gift, but I contacted customer service and they sent him two new characters. Even though they sent different characters (based on availability), my son was super thrilled because they sent some of his favorite deep goo sea characters. The customer service associate was friendly to work with, and they provided great service that made my son very happy. We are now happy to continue building his goo jit zu collection!