Che
Patience is a virtue
I was waiting (very impatiently) for an email,saying that my Moonpod had shipped. I asked for help to locate my order to let me know the status. Hiyezel let me know that they would look into it right away. In the meantime (later that day) I received the email that my Moonpod had shipped. The email correspondence back and forth was pleasant and helpful, and understanding. I really appreciated that.
Response from MoonpodOct 2, 2022
Hi Che, and thank you for your wonderful feedback! We're also sorry to know that there was a delay with the shipment of your order as well as receiving the shipment information. And we're more glad to know that you were satisfied with our service when you reached out us -- here at Moon Pod, it is our goal to provide the best customer experience we can to all customers! Thank you once again for your amazing feedback and support of the Moon Pod!


