Craig F.
Shipped Fast!
Shipped Fast! I got my order as soon as expected and everything was packed perfectly. No complaints, I'm sure I'll be back.
Moon Audio specializes in custom home audio solutions, from custom handmade cables to headphone modification services. We provide sales and services in 2-channel audio, home theater, and pro audio. We specialize in headphone audio systems and carry pro...
Moon-Audio (moon-audio.com) has 375 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Claim this listingAppliances & Electronics · Charlotte, North Carolina
Excellent

Appliances & Electronics · Asheville, North Carolina
Great
Appliances & Electronics · Creedmoor, North Carolina
Average
Appliances & Electronics · Wrightsville Beach, North Carolina
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375 approved reviews, newest moderated first
Craig F.
Shipped Fast! I got my order as soon as expected and everything was packed perfectly. No complaints, I'm sure I'll be back.
Zurab B.
Great service. Fast shipping
Mike R.
very fast turnaround service on making and shipping of cables! great products...
Response from Moon-AudioNov 12, 2025
Thanks so much for the kind words and review, Mike!
Michael M.
Mood-Audio is committed to fully understanding the needs of their customers. Whether you're a Novice, just starting out on your Audio/Music journey or and an Expert Sound Engineer who's wanting to keep up with the latest and greatest audio advancement. Mood-Audio has you covered.
Response from Moon-AudioNov 12, 2025
Thanks so much for the review, Michael. We truly appreciate the kind feedback.
Jramo
Smooth Transaction. Nice doing business with this company.
Response from Moon-AudioNov 12, 2025
Thank you for the review!
C B.
I was searching for a set of 4 Gaia I isolation feet. An open box item that came up was a apparently for a great price so I ordered it. When it arrived l, it was in a small box a single foot at close to full price, but not returnable because it was an open box. Went back and saw it was a single foot, I had misread the result, because I was searching for a set of 4. $180 (less what I can recoup on ebay) down the drain… Double check before you order, their search mechanism doesn’t match all constraints.
Response from Moon-AudioNov 12, 2025
Hi Cliff, the listing on the website and your order stated Single Unit/Open Box, so I'm confused on how we could have shared this more clearly. Your purchase price was $149.99 + tax, or $163.67. We also have a set of 4 on the same page you can purchase here. I'm happy to swap this single unit out for a set of 4 if that's what you are looking for? https://www.moon-audio.com/products/isoacoustics-gaia-i-isolation We appreciate you taking the time to leave your feedback. Thank you, Moon Audio Support
Rand A.
I called to ask for something specific. They said “can do” and did.
Ali M.
Awesome customer service. Purchased a Meze headphone stand. As its arrival I noticed a small chip on the half moon wooden top. Called the store and explained the issue. Nichole was super friendly and helpful. She sent the replacement the same day. I definitely recommend Moon Audio.
Response from Moon-AudioNov 12, 2025
Thanks so much for the review, Ali. We appreciate your kind words.