WL
Open box item used.
The open box item itself is fine, but the included accessories and manual has marks of use, especially the manual that has one page damaged and torn. I expect open box merchandise to be exactly that, opened but unused. Not partially used. That should qualify as used, not open box.
Response from Moon-AudioNov 24, 2025
Hi Wilbur, We’re excited to let you know that this headphone is brand new and has been super popular, selling out three times since its launch just a month ago. We’d be more than happy to send you a PDF of the existing manual. It is an open box unit, but it is LIKE NEW and in perfect condition. We can send you a PDF version via email. Rest assured, these headphones are in excellent condition just like we stated on our OPEN BOX listing when you purchased them originally.
