Moon-AudioReviews of moon-audio.com

Everything was great except for some confusing email messages. I placed my order and received confirmation, but then I got messages asking me to complete the order. I just ignored them.

Everything was good until I had to return a bad product, I should not have to pay for the return postage.

I give it 4 stars because Moon Audio didn’t accept my cable custom made of Silver Dragon AES/EBU digital XLR cable

Highly knowledgeable group. I was most certainly an “educated “ consumer.

Moon is great, shipping is quick and service is awesome. Return customer for sure. Their website is lacking though. Seriously. Fire your web designer. Or send them to training to actually design an eCommerce site. Searching brings a fly out that is not scrollable. The main page which turns to the background remains scrollable, but you cant see it lol. Then they have 15 different pop up, fly outs, and other crap that makes it annoying as hell to shop or browse. If you're wanting people to spend LESS time on your site shopping, leave it as is.

avability of product,

Solid packaging and extremely fast delivery. A small drawback: the customs declaration was too accurate, making this the first time my cables were charged a 3% customs duty.

The price is adequate, and shipment was fast. The only problem was in the price of shipping, I consider it was too high.