Mood HealthTelepsychiatry Made Easy and Affordable. Prescriptions and Medication Management for Depression and Anxiety. Only $50 per month.
Mood Health (moodhealth.com) has 272 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · New York, New York
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Mental Health
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272 approved reviews, newest moderated first
Sherman
Great therapists. Excellent support team. They helped me with scheduling and fixed any issues i had. Geo if you read this i love you buddy ❤️.
Response from Mood HealthApr 13, 2023
Sherman, this review made our day! We're pleased to hear that you've been having a positive experience with Mood Health, and we'll be sure to pass the kind words along to Gio!
Jaimee V.
My LMFT made me feel comfortable and taught me a lot about many different concepts. They were also always on time for appointments, responsive, and always understanding when I needed to reschedule.
Response from Mood HealthApr 3, 2023
Hi Jaimee, we're so glad that you're having a positive experience with your provider. Thank you for sharing this feedback with us!
Mariah T.
They told me they took my insurance, then proceeded to prescribe me medication with no therapy, and no regular check-ins. I FINALLY was assigned a therapist who was just a CSW (not what I wanted or needed), who didn’t quite get the mental health stuff. I suffered and had the worst period of me life on the medication with no help, only for my Psychiatrist to ghost me, not only missing our appointment but also not responding to me emails. Then I got a bill for roughly $100 per session with each person, costing me hundreds, despite being told that my insurance would cover it. There is also no way to remove any credit card from their website one they take your info. An absolute scam and pill-mill. They care more about selling drugs than actually helping your mental health. If I could rate 0 stars I would.
Response from Mood HealthMar 30, 2023
Hi Mariah, thank you for taking the time to share this feedback, and we're so sorry about your experience. It seems that the psychiatric provider had a family emergency at the time of your visit, but we are following up with her directly to share the critical feedback about being more responsive via email. Mood Health aims to make mental health care accessible, and we fell short of that in this situation for you. We are not and have never been in the business of pushing medication, and take this feedback very seriously. We'll be conducting an internal review to ensure that this situation never happens again.
Victoria
I so badly want to give mood health a 5 star because I did find an amazing therapist. A couple months in and I’m starting to make a little progress with weekly sessions. Now I am being charged more (even with low income) because they phased out the $19/session. I will no longer be able to have weekly sessions and will most likely only be able to do once a month now. It’s a huge damper on my healing process :/ please bring this back because some people really need this
Response from Mood HealthMar 22, 2023
Hi Victoria, thank you for sharing your experience. We know that a price increase from the $19 discounted price can be a burden for people, and we continue to do everything we can to keep the price of mental health care affordable, especially compared to other clinics and practices.
Ian D.
Mood Health has been great. The connected me with a provider and helped me with my insurance. Great experience with scheduling as well.
Response from Mood HealthMar 22, 2023
Hi Ian, thank you so much for this feedback! We aim to make the experience of getting care as simple and straightforward as possible, and we're happy to hear that you've been having a great experience so far.
STELLA RUELAS S.
Archer, is very good. She is very caring, and helps me a lot. text messages and emails are great. I do wish that the price incresse would be lower. it more than doubled. That is hard for me, being on SSI
Response from Mood HealthMar 22, 2023
Hi Stella, we're thrilled to hear that you've been having a good experience with Asher so far! And while we understand that the price increase from $19 can be a burden, we will continue to aim to keep the cost of services as affordable as possible.
Rosa Z.
So far I am happy with Karen, my therapist, and my appointment with Belen. They are professional and attentive. I feel they listen
Response from Mood HealthMar 22, 2023
Hi Rosa, thank you so much for this kind feedback! We're thrilled to hear that you are having a good experience with your providers.
Claudia
Two weeks ago my therapist left Mood and I was placed back on a wait list. Yesterday I was connected with a new therapist and we were to meet today. Today they texted me to cancel. I was then booked with a third therapist in less than 24 hours and then when I went to cancel it, it read that I would be charged. Really?? I don't feel confident in Mood.
Response from Mood HealthMar 22, 2023
Hi Claudia, Thank you for your feedback, and we're so sorry that you've lost confidence in Mood. We do our best to match patients with new therapists in the event of a therapist leaving Mood or calling out sick, but it seems that we fell short on this effort. If you're open to giving us another try, please email us at [email protected] and we can make this right for you.