Mood HealthTelepsychiatry Made Easy and Affordable. Prescriptions and Medication Management for Depression and Anxiety. Only $50 per month.
Mood Health (moodhealth.com) has 272 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 16 reviews with 3 stars · Clear filters
Diana F.
I was questioning how helpful the first two sessions were when the provider did not arrive for the third session. Now I've been changed to someone else. I will give it one more try.
Response from Mood HealthFeb 2, 2026
Thank you so much for sharing your feedback. We apologize for your experience. We appreciate you giving us another try, and are here if you need anything at all.
Junior
I can’t emphasize how hard it was for me to take the step to start therapy as a young man. However, I did and after the first appointment I was glad I did and very optimistic after the first assessment/appointment went well and I felt heard for the first time in my life. Unfortunately I missed my following appointment due to my work schedule, and while attempting to reschedule my next appointment, I was told and shown through a phone call and a link, that there were no appointments or providers available for me? The link showed me two providers who were available and when I clicked each it said “no appointments available” I don’t understand how, but that’s my only gripe as I wasn’t able to get too far with Mood Health. It is what it is tho, I appreciate you guys for trying to help regardless.
Response from Mood HealthNov 25, 2025
Thank you so much for sharing this valuable feedback, and for taking the courageous step to start therapy — we truly appreciate you trusting us with that. I’m really sorry for the confusion and difficulty you experienced when trying to schedule your follow-up appointment. We’d love to help you get reconnected with a provider. Please reach out to us at [email protected], and our team will assist you directly with scheduling and make sure you’re taken care of. Thank you again for letting us know — your experience matters to us.
Dena F.
I love my therapist. She is great and very helpful. However, I’m not a fan of having to pay a copay AND a monthly fee.
Response from Mood HealthSep 23, 2025
Thanks for your feedback, we greatly appreciate it. Please check your inbox as we've sent you a personal email regarding your fees.
Mariaangel F.
Charged $ even if no appointment, said I would get reimbursed! Never got reimbursed. Did not know it was a phone call not a zoom call.
Missy T.
I did not like the fact that my therapist did not accept or bill my insurance. I would have to do it myself and pay up front. I found this out after a couple very good sessions with her. It's the first time with therapy and it was very difficult for me.I will not be going to therapy in the future. Also they are very difficult to try to get ahold of. My therapist was fantastic
Vicki D.
Couldn’t think of any issue to work on. Neither did I receive any assignment
Bruce T.
I do receive good counseling from Michele. I do, although, wonder if a change in counseling would improve effective improvement with my mental health. Is it possible to have a change of counselors to see if I could do even better?
Beverly L.
Did not like zooming with someone where the internet connection was always being interrupted. I would have rather talked to a women.