MontessorigenerationReviews of montessorigeneration.com

This is the second year this has happened to me, so I believe it to be symptomatic of their process and not a one-off mistake (as I was told the first time). I ordered 4 items for Christmas gifts for my 4 grandchildren on NOVEMBER 30, 2025. I was told on Dec. 15th that there was an error with the shipment and they resent the items. Of course nothing arrived in time for our Dec. 22nd Chrstmas party, and I had to go buy different gifts at the last minute. One item arrived on Dec. 24th and the remainder arrived in January. Luckily, I was home and able to refuse delivery on the items in January, but in order to return the item that arrived on 12/24, I had to ship from the post office, costing me $12. I found customer service (Anya) to be incredibly slow to respond - you cannot call them and it is about a 2-3 day turnaround on response to your email. I am giving 2 stars because they did actually refund my purchase (on Jan 16th finally), but it is incredibly inconvenient to have to keep on them to receive the refund and also to be out $12 shipping. It is not my fault their systems break down around Christmas. If you order by November 30th, you should be able to receive the items early December with no issue. I will never order from them, and I suggest you look hard at if you can find other options as this company will eventually let you down and frustrate you.

I have purchased 3 times at Montessorigeneration. The quality and functionality is amazing. Well thinked toys to keep your little ones away from screens. I made the order from abroad, and the delivery was flawless. Definitely one of my favourite places to buy toys and gifts.

I love Montessori Generation. This site and these amazing learning toys have been the reason why our 11 month old granddaughter is so ahead of her peers. She is curious, fearless, and always tries until she nails it. She is already booked into a Montessori day care center.

I live in Canada and my purchases were delivered in a very timely fashion, and in perfect shape. When I emailed when my packages were going to arrive before Christmas, they replied promptly and graciously. My grandson has enjoyed both the felt farm, and the Barn Carry Case with toys inside. I am very happy with the products, and with the company.

I'd give this a zero if I could. Ordered three items, paid for expedited shipping and then proceeded to wait ten days before the status of my order even changed. Then I was notified that my order was "intercepted by the USPS" and that one of my items was sold out even though the order had already shipped? They offered to send a different item, which at this point I obviously don't want and I asked for a simple refund of the whole order as it had long missed the window I needed it within already. They refused to refund it since it was "in transit". A month after I placed my order, I finally got 2 out of 3 items. Luckily I read the refund policy and you can't open the package if you want a refund and even still, they might not give you one?? I still haven't gotten a refund for the item that was sold out, and will be shipping this back hoping they honor the refund but I am incredibly concerned they will just deny it because they can. This company is a total sham. I've filed a Better Business Bureau claim.

I placed an order in December 2025 and immediately realized it was a mistake. Montessori Generation initially offered an additional item instead of a return. I chose it, and then heard nothing back. I never even received my original order — I spent $130 and got nothing. Multiple emails and messages went unanswered, and their “no questions asked” refund policy was completely ignored. Extremely disappointed in their customer service.

I am still waiting for Christmas present to be delivered to my niece in Kirkland, Washington. I am unable to resolve this since no one has contacted me, delivered purchased toy or offered refund. Geralyn McGee

When my order FINALLY ARRIVED the products were fine! However, if you have a timeline of when you want your order to come, I’d recommend buying it somewhere else. My shipment came in internationally, not from Las Vegas. The tracking was very difficult with a number but no shipping name, and it took two emails and reporting a dispute to my credit card company before I got any info from them. There is no contact number for this company and there email response time is horrible! Then it was stuck somewhere maybe in customs for week(s) before I finally received. Lesson- online isn’t always the best way. I’m going back to physical shopping!