Customer service was fast, efficient and satisfying to my request. I used my credit to purchase 2 more toys for the Grands. Toys are well made but truthfully the prices are high.
Response from MontessorigenerationJan 28, 2026
We appreciate your honest review, Maria!
EK
Emily K.
Montessori products are well-made, designed to teach kids
I have ordered several Montessori products for my grandchild. They are well-made, encourage active play and are designed for learning skills. My kids also have bought Montessori products, including furniture and the mini kitchen. This is a company that is built on educating the mind through exploration and hands-on activities.
Response from MontessorigenerationJan 27, 2026
Thank you for sharing your feedback Emily!
AM
andrea M.
I order from Montessori Generation…
I order from Montessori Generation several times a year for games and toys to engage my grandchild, ages 4 and 1 year. The packaging is smart and solid, even for baby rattles! I appreciate that. Montessori toys are my go to source for fun, smart and safe gifts.
Response from MontessorigenerationJan 27, 2026
We appreciate your feedback, Andrea! 😊
LA
Laurie
Outstanding customer service!
Montessori Generation has outstanding customer service! They were incredibly accommodating when I had an issue with an order and resolved the issue being anything I expected.
Response from MontessorigenerationJan 27, 2026
Hi Laurie, we appreciate your kind words!
Cheers from Hannah, Anya, Emily, Julie, Maya, Milos, Alex, and Sofia!
FL
Flo
If I could I would give this company
If I could I would give this company, Montessori Generation a ZERO. This company should not be in business. Their customer service sucks. I bought several items to give as gift for the holidays. Not only did they let me know the eta of the merchandise. They did not send me a copy via email of my order which we refer to as a receipt or an acknowledgment of the order. The order came more than a week after Christmas. Not only did it take forever for them to arrive. It was delivered by an unmarked vehicle. Which obviously is not a standard shipping company. Above all the way the merchandise were packaged LOUDLY SPELLS INEXPERIENCED. Why inexperienced? All the merchandise has individual boxes of its own. All these boxes were crammed into a very, very tight bubble wrap, and crammed into a small plastic shipping envelope. Not only that, it was roughly thrown over my gate. When I opened the package, there were only three items instead of five. Though I ordered four items, the fifth item was supposed to be a free Montessori something which I didn’t care not getting it. Upon unleashing, what was tightly wrapped. The boxes of each merchandise were so suppressed and unattractive that they look like they were bought in a secondhand store. I contacted the company via email and did not hear a word from them. Every email I sent was unprofessionally responded after three or four days. Which tells me the way they value their customer.
Now because of the way the product looked, so un classy in the box that was so mishandled, I preferred not giving it as a gift because it does not pass my standard of the way it looks, and also the materials of those books. I said standard materials. I have told them I have been buying Montessori products for decades, and I know how Montessori PRODUCTS are very quality in terms of materials and how it was made. Every email these responded they ask for photos. I sent them photos. They asked for more photos. I sent them more photos even the last merchandise that came a week after the other three merchandise was the same condition. All they say is that they will take care of it and send all those to the shipping company, but it has been almost a whole month that I ask for return label because of their negligence in shipping that I would not want to buy the product. Everyone would expect to receive brand new items when purchasing brand new merchandise not any beat up boxes or sub quality merchandise. This company refused to send a return label or offer the postage for the return when it is indeed the responsibility andnegligence to use a reliable shipping company on their part.
Response from MontessorigenerationJan 27, 2026
Hi Flo,
Thank you for taking the time to share such detailed feedback. We understand how disappointing this experience must have been, especially when your order was intended as a holiday gift.
We’d like to clarify that order confirmations and tracking details are automatically sent to the email address entered at checkout for every customer, without exception. In some cases, a typo in the email address or email filtering can prevent those messages from being received, which may explain why they weren’t visible on your end.
Regarding delivery, we sincerely apologize for how the shipment was handled. We agree that the condition of the package upon arrival was not acceptable, and we will be filing a formal claim with the courier service responsible for the delivery and handling of your parcel.
We’d also like to clarify that the fifth item included with your order was a digital eBook, which is delivered directly via email and not shipped as a physical product.
We take all customer concerns seriously. When photos of damaged items are submitted, our support team reviews them carefully and offers appropriate solutions based on the situation. We regret that the resolution process felt prolonged or frustrating, as our intention is always to assist as fairly and efficiently as possible.
Thank you again for sharing your experience. Your feedback is valuable and helps us improve both our logistics processes and customer communication moving forward.
JR
Jan R.
Order easily placed
Order easily placed. It took a bit longer to receive than I would have liked but I ordered early so it was not a problem.
Response from MontessorigenerationJan 21, 2026
Hi Jan, thank you for your feedback! 🥰
CF
Carole F.
Fun and skill building. What a combo.
There are few companies that look at child development when creating a toy. This one does it right. Montessori thinks about and creates toys that aim at the child's skill level and mastery interest. The toys are totally on target for that. No electronic buttons, no swiping screens but real toys to manipulate, to create with, to stimulate curiosity. I was in pediatrics and give these toys to my grandchildren.
Response from MontessorigenerationJan 21, 2026
We appreciate your support, Carole. Thank you for posting your feedback and acknowledging the value of educational toys. 😊
JH
Jennifer H.
Happy Grandma Shopper
I recently discovered Montessori Generation when looking for a gift for my 10 month old grandson. He, as well as his 2 year old brother, LOVE the toy which can be chewed, pulled, and has lots of different features to explore. I’ve also found fun, unique gifts for the 2 and 6 year old grandkids. It’s easy to find toys and materials, since you can explore toys using age categories. I’ve been super pleased with how quickly the orders have been filled and delivered, even during the holidays.
Response from MontessorigenerationJan 21, 2026
Hi Jennifer, we believe you are talking about our Silicone Pulling Toy. Thank you so much for posting this lovely feedback, and we're glad to hear your little ones enjoy playing with the toy!